Verify that the NFR Agent service is running properly on its host machine.
Verify that the host machine where the NFR Agent is installed has enough free disk space to temporarily store a copy of the scan in its uncompressed and compressed form.
If an NFR Agent is not installed directly on the server with the storage resource you want to scan, verify that a proxy assignment for the storage resource has been established.
If the proxy agent is not scanning, assign the storage resource from a different proxy agent and try scanning again.
When scanning Windows storage resources, verify that the Proxy Rights group has been assigned the proper rights to the share.
The Proxy Rights group must be assigned to the builtin\administrators group or the local administrators group on the server where the scan is being conducted.
Verify that the Windows Firewall is configured to permit network traffic to flow between the NFR Engine and the NFR Agent.
For more information on the Windows Firewall, see Section B.2, Windows Firewall Requirements.