6.3 Restore a User's Address Book

Address book items can only be restored using Access Mode. The address book includes the GroupWise Address Book, Frequent Contacts, the user's Address Book, &etc.

6.3.1 Access Mode

Access mode has the Client access the Reload POA directly where the item or items can be archived and then unarchived once attached to the production GroupWise server.

Personal archives must be enabled in GroupWise Administration.

On the Reload server

  • If needed, enable the access mode POA in Reload Web Administration Console | <Profile> | Configure | User Access to Backups

  • Load a backup on the Reload server from a time period where the item existed

  • The address the client must connect to can be found in the Reload Web Administration Console | <Profile> | Backups tab | GroupWise Client Access to Reload Backups

On the user's GroupWise client

  • Open the GroupWise client and connect to the POA on the Reload server

  • Select the contacts to restore or an address book

  • Select "File | Export"

  • Export the items to a local .NAB file

  • Close the client

  • Reopen the GroupWise Client and connect to the POA on the Production GroupWise server

  • Open the address book and select a book

  • Select "File | Import"

  • Browse to the file and Open it

  • Select the book to import to