6.5 Restore Documents to Document Management

Document items can only be restored using Access Mode

6.5.1 Access Mode

Access mode has the Client access the Reload POA directly where the item(s) can be archived and then unarchived once attached to the production GroupWise server.

Personal archives must be enabled in GroupWise Administration.

On the Reload server

  • If needed, enable the access mode POA in Reload Web Administration Console | <Profile> | Configure | User Access to Backups

  • Load a backup on the Reload server from a time period where the item existed

  • The address the client must connect to can be found in the Reload Web Administration Console | <Profile> | Backups tab | GroupWise Client Access to Reload Backups

On the user's GroupWise client

  • Open the GroupWise client and connect to the POA on the Reload server

  • Select the document to restore

  • Save to disk

  • Close the client

  • Reopen the GroupWise Client and connect to the POA on the Production GroupWise server

  • Re-introduce the document to GroupWise