1.1 Accessing Help and Support Resources in GroupWise

Documentation, help, and support are always available in GroupWise.

  • Windows Client: Click Help > User’s Guide or click a link to any of the other resources listed in the Help menu. For example:

    • What’s New

    • Idea Exchange

    • Micro Focus Community - GroupWise

    • Micro Focus GroupWise Home Page

  • WebAccess: Click Options icon > Help.

  • WebAccess Mobile: Tap Help icon.

The online help offers three ways to access the information provided in the help:

  • Contents: Provides task oriented (“How Do I”) access to the help information. This is a great place for beginners to get started.

  • Index: Provides alphabetical access to common tasks and features. This is a great help when you know what you want to do, but you can’t figure out how to do it.

  • Search: Provides a full text search of the help information based on keywords. If the index does not have it, the full text search should.