20.2 Changing Email to Another Item Type

You can convert an item in your Mailbox to another type of item. For example, you can change a mail message in your Mailbox to an appointment in your Calendar. The new appointment contains all the information from the mail message (such as To, CC, and BCC lists, subject, and message text) that is applicable in the appointment.

When you change a mail or phone message to another type of item (such as an appointment or task), the original item is removed from your Mailbox and the new item is added in the appropriate location, such as the Calendar.

When you change an item, GroupWise displays the default item view selected in Environment Options.

  1. In your Mailbox, click the item you want to change.

  2. Click Edit > Change To, and then click an item type.

    or

    Click Edit > Change To > More, and then click an item type. You can choose personal or group items.

    Personal items are sent directly to your Calendar. Group items are sent to the Mailboxes of individuals and groups the message is sent to.

  3. Type any necessary information.

  4. Click Send or Post on the toolbar.

When you change a mail or phone message to another type of item (such as an appointment or task), the original item is removed from your Mailbox and the new item is added in the appropriate location, such as the Calendar.