3.5 Synchronizing Shares

IMPORTANT:The Microsoft Outlook Client doesn't support all of the synchronization features described in this section. For example, the version of ActiveSync that the client uses does not support shared folders, calendars, or address books.

For more information, see Known Outlook Client Limitations.

The Shares option allows shared folders, calendars, and contacts to be synchronized between mobile devices and GroupWise. This option is disabled by default. To enable shares:

  1. In the Mobility Admin console, go to Config > GroupWise.

  2. Select Shares to enable synchronization.

  3. Click Save.

  4. Restart the Mobility Service:

    gms restart

When enabling shares, be aware of the following:

Requirements
  • GroupWise 2014 R2 SP1 or later POAs are required for share owners and recipients to enable shares for users.

General Information
  • We recommend that you do not enable shares during the initial Mobility synchronization, but that you enable it during off peak hours as shared data needs to be cached on the Mobility server and can increase the time to synchronize significantly.

  • The Mobility server startup time might be slower with shares enabled. The amount the startup is slowed depends on the number of shared folders in your system.

  • Dashboard alerts let you know if there is a problem with individual shares. Check the log files for more information.

  • GroupWise share rights are enforced. Rights are enforced at the Mobility server and not on the device. For example, if a user doesn’t have delete rights, a device delete appears to work. However, on the next device sync the deleted item is restored.

  • Share owners do not need to be Mobility users.

Known Limitations
  • Share notifications can only be accepted in the GroupWise client.