GroupWise 2014 R2 Administration Guide

  GroupWise 2014 R2 Administration Guide
    System
      GroupWise System Administration
      GroupWise Administration Console
        Accessing the GroupWise Admin Console
        Connecting to a Domain
        Getting Acquainted with the GroupWise Admin Console
        Monitoring Background Administrative Tasks
        Managing the GroupWise Admin Service
        Using the GroupWise Administration Utility
        Using an LDAP Directory Management Tool for Adding LDAP Users and Groups to GroupWise
      GroupWise Administrators
        Managing the GroupWise Super Admin User
        Designating Additional GroupWise System Administrators
        Designating Domain Administrators
        Designating Post Office Administrators
        Designating a Specific User as an Administrator
      GroupWise System Tools
        Addressing Rules
        Admin-Defined Fields
        Administrators
        Calendar Publishing
        Directory Associations
        Document Viewer Agent
        Email Address Lookup
        Expired Records
        External System Synchronization
        Global Signatures
        Information
        Internet Addressing
        LDAP Directories and Servers
        Legacy
        Link Configuration
        Pending Operations
        Record Enumerations
        Recover Deleted Account
        Restore Area Management
        System Preferences
        Time Zones
        Trusted Applications
        User Import
        User Move Status
        Standalone GroupWise Database Utilities
      GroupWise Address Book
        Customizing Address Book Fields
        Controlling Object Visibility
        Updating Address Book Information
        Controlling Users’ Frequent Contacts Address Books
        Controlling Address Book Synchronization for Caching and Remote Client Users
        Publishing Email Addresses to the LDAP Directory.
        Enabling Wildcard Addressing
        Adding External Users to the GroupWise Address Book
      LDAP Directories and Servers in Your GroupWise System
        Setting Up an LDAP Directory
        Setting Up an LDAP Server
      Multilingual GroupWise Systems
        GroupWise User Languages
        GroupWise Administration and Agent Languages
        International Character Considerations
        MIME Encoding
        Multi-Language Workstations
    Domains
      Creating a New Domain
        Understanding the Purpose of Domains
        Creating a New Domain on a New Domain Server
        Creating a New Domain on an Existing Domain Server
        What’s Next
      Managing Domains
        Connecting to a Domain
        Editing Domain Properties
        Converting a Secondary Domain to a Primary Domain
        Deleting a Domain
        Changing the MTA Configuration to Meet Domain Needs
        Releasing a Domain from Your GroupWise System
        Merging a Domain into Your GroupWise System
      Managing the Links between Domains and Post Offices
        Understanding Link Configuration
        Using the Link Configuration Tool
      Using an External Domain to Represent Another Email System
        Using a Non-GroupWise Domain to Represent the Internet
        Using an External Domain to Connect GroupWise Systems
        Synchronizing User Information between External GroupWise Systems
    Post Offices
      Creating a New Post Office
        Understanding the Purpose of Post Offices
        Creating a New Post Office on a New Post Office Server
        Creating a New Post Office on an Existing Domain or Post Office Server
        What’s Next
      Managing Post Offices
        Connecting to the Domain That Owns a Post Office
        Editing Post Office Properties
        Managing Disk Space Usage in the Post Office
        Auditing Mailbox License Usage in the Post Office
        Viewing Current Client Usage in the Post Office
        Restricting Client Access to the Post Office
        Securing the Post Office with LDAP Authentication
        Disabling a Post Office
        Deleting a Post Office
        Changing POA Configuration to Meet Post Office Needs
    Post Office Agent
      Understanding Message Delivery and Storage in the Post Office
        The Post Office and the POA in Your GroupWise System
        Post Office and POA Representation in the GroupWise Admin Console
        Information Stored in the Post Office
        Role of the Post Office Agent
      Configuring the POA
        Performing Basic POA Configuration
        Configuring User Access to the Post Office
        Configuring Post Office Security
        Configuring Post Office Maintenance
      Managing the POA
        Configuring the POA Console
        Accessing the POA Console
        Changing POA Configuration Settings
        Controlling the POA MTP Threads
        Disconnecting a User Session from the POA
      Monitoring the POA
        Using the POA Console
        Using POA Log Files
        Using GroupWise Monitor
        Using Novell Remote Manager
        Using an SNMP Management Console
      Optimizing the POA
        Optimizing Client/Server Processing
        Optimizing Message File Processing
        Optimizing Database Maintenance
        Optimizing Client Purge Operations
        Optimizing Calendar Publishing
      Managing Indexing of Attachment Content
        Configuring Indexing
        Controlling Indexing
        Configuring the POA with Multiple DVAs for Indexing
        Controlling Maximum Document Conversion Size and Time
        Customizing Indexing
      Using POA Startup Switches
        @startup_file_name
        --adminport
        ‑‑attemptsresetinterval
        ‑‑certfile
        ‑‑cluster
        --dhparm
        --dvafilter
        --dvanipaddr
        --dvanport
        --dvanssl
        --dvamaxsize
        --dvamaxtime
        --dvaquarantine
        ‑‑enforceclientversion
        ‑‑evocontrol
        ‑‑externalclientssl
        ‑‑gwchkthreads
        ‑‑gwclientreleasedate
        ‑‑gwclientreleaseversion
        ‑‑help
        ‑‑home
        ‑‑httppassword
        ‑‑httpport
        ‑‑httprefresh
        ‑‑httpssl
        ‑‑httpuser
        ‑‑imap
        ‑‑imapmaxthreads
        ‑‑imapreadlimit
        --imapreadnew
        ‑‑imapport
        ‑‑imapssl
        ‑‑imapsslport
        ‑‑incorrectloginattempts
        ‑‑internalclientssl
        ‑‑intruderlockout
        ‑‑ip
        ‑‑keyfile
        ‑‑keypassword
        ‑‑language
        ‑‑ldapdisablepwdchg
        ‑‑ldapipaddr
        ‑‑ldappoolresettime
        ‑‑ldapport
        ‑‑ldappwd
        ‑‑ldapssl
        ‑‑ldapsslkey
        ‑‑ldaptimeout
        ‑‑ldapuser
        ‑‑ldapuserauthmethod
        ‑‑lockoutresetinterval
        ‑‑log
        ‑‑logdays
        ‑‑logdiskoff
        ‑‑loglevel
        ‑‑logmax
        ‑‑maxappconns
        ‑‑maxphysconns
        ‑‑mtpinipaddr
        ‑‑mtpinport
        ‑‑mtpoutipaddr
        ‑‑mtpoutport
        ‑‑mtpsendmax
        ‑‑mtpssl
        ‑‑name
        ‑‑noada
        ‑‑nocache
        ‑‑noconfig
        ‑‑noerrormail
        ‑‑nogwchk
        ‑‑nomf
        ‑‑nomfhigh
        ‑‑nomflow
        ‑‑nomtp
        ‑‑nonuu
        ‑‑noqf
        ‑‑nordab
        ‑‑norecover
        ‑‑nosnmp
        ‑‑notcpip
        ‑‑nuuoffset
        ‑‑password
        --peakrefreshinterval
        ‑‑port
        ‑‑primingmax
        ‑‑qfbaseoffset
        ‑‑qfbaseoffsetinminute
        ‑‑qfdeleteold
        ‑‑qfinterval
        ‑‑qfintervalinminute
        ‑‑qflevel
        ‑‑qfnolibs
        ‑‑qfnopreproc
        ‑‑qfnousers
        ‑‑qfuserfidbeg
        ‑‑qfuserfidend
        ‑‑rdaboffset
        ‑‑rights
        ‑‑show
        ‑‑soap
        ‑‑soapmaxthreads
        ‑‑soapport
        ‑‑soapsizelimit
        ‑‑soapssl
        ‑‑soapthreads
        --sslciphersuite
        --ssloption
        ‑‑tcpthreads
        ‑‑threads
        ‑‑user
    Message Transfer Agent
      Understanding Message Transfer between Domains and Post Offices
        The Domain and the MTA in Your GroupWise System
        Domain and MTA Representation in the GroupWise Admin Console
        Information Stored in the Domain
        Role of the Message Transfer Agent
        Link Configuration between Domains and Post Offices
      Configuring the MTA
        Performing Basic MTA Configuration
        Configuring Domain Access
        Configuring User Synchronization
      Managing the MTA
        Setting Up the MTA Console
        Accessing the MTA Console
        Changing MTA Configuration Settings
        Controlling Links to Other Locations
      Monitoring the MTA
        Using the MTA Console
        Using MTA Log Files
        Using GroupWise Monitor
        Using Novell Remote Manager
        Using an SNMP Management Console
        Receiving Notifications of Agent Problems
        Using MTA Message Logging
      Optimizing the MTA
        Optimizing TCP/IP Links
        Optimizing the Routing Queue
        Adjusting MTA Polling of Closed Locations
      Using MTA Startup Switches
        @startup_file_name
        ‑‑activelog
        --adminport
        ‑‑certfile
        ‑‑cluster
        ‑‑cyhi
        ‑‑cylo
        ‑‑defaultroutingdomain
        --dhparm
        ‑‑fast0
        ‑‑fast4
        ‑‑help
        ‑‑home
        ‑‑httppassword
        ‑‑httpport
        ‑‑httprefresh
        ‑‑httpssl
        ‑‑httpuser
        ‑‑ip
        ‑‑keyfile
        ‑‑keypassword
        ‑‑language
        ‑‑log
        ‑‑logdays
        ‑‑logdiskoff
        ‑‑loglevel
        ‑‑logmax
        ‑‑maxidlerouters
        ‑‑maxrouters
        ‑‑messagelogdays
        ‑‑messagelogmaxsize
        ‑‑messagelogpath
        ‑‑messagelogsettings
        ‑‑msgtranssl
        ‑‑noada
        ‑‑nodns
        ‑‑noerrormail
        ‑‑nondssync
        ‑‑norecover
        ‑‑nosnmp
        ‑‑show
        --sslciphersuite
        --ssloption
        ‑‑tcpinbound
        ‑‑tcpport
        ‑‑tcpwaitconnect
        ‑‑tcpwaitdata
        ‑‑vsnoadm
        ‑‑work
    Internet Agent
      Understanding Message Transfer to and from the Internet
        The GWIA in Your GroupWise System
        GWIA Representation in the GroupWise Admin Console
        Services Provided by the GWIA
      Configuring the GWIA
        Creating a New GWIA in the GroupWise Admin Console
        Configuring the GWIA in the GroupWise Admin Console
        Configuring an Alternate GWIA for a Domain
        Binding the GWIA to a Specific IP Address
        Securing Internet Access with SSL Connections to the GWIA
        Deleting a GWIA
      Managing Internet Domains, Addressing, and Access
        Planning GWIAs Used for Outbound Messages
        Planning Internet Domain Names
        Understanding Internet Addressing Formats
        Configuring Internet Addressing
        Managing Internet Access
      Configuring SMTP/MIME Services
        Configuring Basic SMTP/MIME Settings
        Using Extended SMTP (ESMTP) Options
        Configuring How the GWIA Handles Email Addresses
        Determining Format Options for Messages
        Configuring the SMTP Timeout Settings
        Determining What to Do with Undeliverable Messages
        Enabling SMTP Relaying
        Using a Route Configuration File
        Customizing Delivery Status Notifications
        Managing MIME Messages
      Configuring POP3/IMAP4 Services
        Enabling POP3/IMAP4 Services
        Configuring Post Office Links
        Giving POP3 or IMAP4 Access Rights to Users
        Setting Up an Email Client for POP3/IMAP4 Services
      Monitoring the GWIA
        Using the GWIA Console
        Using GWIA Log Files
        Using GroupWise Monitor
        Using Novell Remote Manager
        Using an SNMP Management Console
        Assigning Users to Receive GWIA Warning and Error Messages
        Stopping the GWIA
      Optimizing the GWIA
        Optimizing Send/Receive Threads
        Increasing Polling Time
        Decreasing the Timeout Cycles
      Using GWIA Startup Switches
        Alphabetical List of Switches
        Required Switches
        Environment Switches
        SMTP/MIME Switches
        POP3 Switches
        IMAP4 Switches
        SSL Switches
        LDAP Switches
        Log File Switches
        Console Switches (HTTP)
        Console Switches (Server)
    Document Viewer Agent
      Understanding Document Conversion
      Scaling Your DVA Installation
        DVA Configurations
        Installing the DVA
        Setting Up the DVA
      Configuring the DVA
        Editing the startup.dva File
        Setting the DVA Home Folder
        Changing the DVA IP Address or Port Number
        Securing Document Conversion with SSL Connections
        Enabling the DVA Document Quarantine
        Putting DVA Configuration Changes into Effect
      Monitoring the DVA
        Using the DVA Console
        Using DVA Log Files
      Optimizing the DVA
        Controlling Thread Usage
        Controlling Maximum Document Conversion Size and Time Limits
      Using DVA Startup Switches
        @startup_file_name
        --cleanTmpInterval
        --dhparm
        --home
        --httpmaxthread
        --httpport
        --httppassword
        --httpssl
        --httpthread
        --httpuser
        --ip
        --log
        --logdays
        --loglevel
        --logmax
        --maxquarantineage
        --maxquarantinesize
        --maxtime
        --PDFSizeThreshold
        --PDFReturnNoImage
        --quarantine
        --sslcert
        --sslciphersuite
        --sslkey
        --sslkeypassword
        --ssloption
    Databases
      Understanding GroupWise Databases
        Domain Databases
        Post Office Databases
        User Databases
        Message Databases
        Library Databases
        Guardian Databases
      Maintaining Domain and Post Office Databases
        Validating Domain or Post Office Databases
        Recovering Domain or Post Office Databases
        Rebuilding Domain or Post Office Databases
        Replacing the Primary Domain Database with a Secondary Domain Database
        Rebuilding Database Indexes
      Maintaining User/Resource and Message Databases
        Recovering User/Resource and Message Databases
        Analyzing and Fixing User/Resource and Message Databases
        Performing a Structural Rebuild of a User/Resource Database
        Re-creating a User/Resource Database
      Maintaining Library Databases and Documents
        Analyzing and Fixing Databases for Libraries and Documents
        Analyzing and Fixing Library and Document Information
      Replicating Database Information
        Replicating Users, Resources, and Groups
        Replicating Secondary Domains, Post Offices, and Libraries
        Synchronizing the Primary Domain from a Secondary Domain
      Managing Database Disk Space
        Gathering Mailbox Statistics
        Reducing the Size of User and Message Databases
        Reclaiming Disk Space in Domain and Post Office Databases
        Reducing the Size of Libraries and Document Storage Areas
      Troubleshooting Database Problems
      Backing Up GroupWise Databases
        Backing Up a Domain
        Backing Up a Post Office
        Backing Up a Library and Its Documents
        Backing Up Individual Databases
      Restoring GroupWise Databases from Backup
        Restoring a Domain
        Restoring a Post Office
        Restoring a Library
        Restoring an Individual Database
        Restoring Deleted Mailbox Items
        Recovering Deleted GroupWise Accounts
      Retaining User Messages
        How Message Retention Works
        Acquiring a Message Retention Application
        Enabling Message Retention
      Stand-Alone Database Maintenance Programs
        GroupWise Check
        GroupWise Database Copy Utility
        GroupWise Backup Time Stamp Utility
    Users
      Creating GroupWise Accounts
        Establishing a Default Password for All New GroupWise Accounts
        Creating GroupWise Accounts by Importing Users from an LDAP Directory
        Manually Creating GroupWise Accounts
        Configuring New GroupWise Accounts
        Adding User Photos to the System Address Book
        Educating Your New Users
      Managing GroupWise Accounts and Users
        Adding a User to a Group
        Allowing Users to Modify Groups
        Adding a Global Signature to Users’ Messages
        Moving GroupWise Accounts
        Renaming Users and Their GroupWise Accounts
        Changing the LDAP Directory Association of Users
        Managing Mailbox Passwords
        Managing User Email Addresses
        Synchronizing User Information
        Disabling and Enabling GroupWise Accounts
        Unlocking GroupWise Accounts
        Checking GroupWise Account Usage
        Forcing Inactive Status
        Removing GroupWise Accounts
      Configuring Single Sign-On
        Configuring Single Sign-On with KeyShield
        Configuring Single Sign-On with Active Directory
        Enabling eDirectory and CASA Single Sign-on
    Groups
      Understanding Groups
        Personal Groups
        GroupWise Groups
        LDAP Groups
      Creating and Managing Groups
        Creating a New Group
        Adding Members to a Group
        Configuring a New Group
        Removing Members from a Group
        Moving a Group
        Renaming a Group
        Controlling Access to a Group
        Enabling Users to Modify a Group
        Deleting a Group
        Managing Email Addresses
        Adding External Users to a Group
    Resources
      Creating Resources
        Understanding Resources
        Planning Resources
        Creating a New Resource
        Configuring the New Resource
      Managing Resources
        Creating Rules for a Resource
        Changing a Resource’s Owner
        Adding a Resource to a GroupWise Group
        Moving a Resource
        Renaming a Resource
        Deleting a Resource
        Managing Resource Email Addresses
    Nicknames
      Understanding Nicknames
      Manually Creating Nicknames
        Manually Creating a Nickname for a User
        Manually Creating a Nickname for a Resource
        Manually Creating a Nickname for a Group
      Configuring Automatic Nickname Creation
      Managing Nicknames
    Libraries and Documents
      Document Management Services Overview
        Libraries
        Document Storage Areas
        Documents
      Creating and Managing Libraries
        Planning a Library
        Creating a Library
        Seeing the New Library in the GroupWise Client
        Managing Libraries
        Library Worksheet
      Managing Document Storage Areas in Libraries
        Adding a Document Storage Area
        Deleting a Document Storage Area
      Creating and Managing Documents
        Adding Documents to Libraries
        Indexing Documents in Libraries
        Managing Documents in Libraries
    Client
      Using GroupWise Client Custom Installation Options
        Using GWTuner
        Extracting the GroupWise Software
      Setting Up GroupWise Client Modes and Accounts
        GroupWise Client Modes
        Email Accounts
      Setting Defaults for the GroupWise Client Options
        Client Options Summary
        Setting Client Options
        Resetting Client Options to Default Settings
      Distributing the GroupWise Client
        Using Client Auto-Update to Distribute the GroupWise Client Software
        Using ZENworks Configuration Management to Distribute the GroupWise Client
      Supporting the GroupWise Client in Multiple Languages
      Tools for Analyzing and Correcting GroupWise Client Problems
        GroupWise Exception Handler for the GroupWise Client
        GroupWise Check
      Startup Options for the GroupWise Client
    WebAccess
      Accessing Your GroupWise Mailbox in a Web-Based Environment
        Using WebAccess on a Desktop Workstation
        Using WebAccess on a Tablet
        Using the WebAccess Basic Interface on a Mobile Device
      Scaling Your GroupWise WebAccess Installation
        WebAccess Configurations
        WebAccess Installation on Additional Web Servers
      Configuring the WebAccess Application
        Customizing the WebAccess Application
        Managing User Access
        Customizing User Functionality
      Monitoring the WebAccess Application
        Using the WebAccess Application Console
        Using WebAccess Application Log Files
    Calendar Publishing Host
      Configuring the Calendar Publishing Host
        Using the CalPub Admin Console
        Using the calhost.cfg File
      Monitoring Calendar Publishing
        Viewing Calendar Publishing Status in the POA Console
        Using Calendar Publishing Host Log Files
        Using POA Log Files
      Creating a Corporate Calendar Browse List
      Managing Your Calendar Publishing Host
        Adding Multiple Calendar Publishing Hosts
        Assigning a Different Calendar Publishing Host to Users
        Editing Calendar Publishing Host Configuration
        Deleting a Calendar Publishing Host
    Monitor
      Understanding the Monitor Agent Consoles
        Windows Monitor Agent Server Console
        Monitor Agent Console
        Monitor Web Console
      Configuring the Monitor Agent
        Selecting Agents to Monitor
        Creating and Managing Agent Groups
        Configuring Monitoring Protocols
        Configuring Polling of Monitored Agents
        Configuring Email Notification for Agent Problems
        Configuring SNMP Trap Notification for Agent Problems
        Securing the Monitor Web Console
        Configuring Monitor Agent Log Settings
        Configuring Proxy Service Support for the Monitor Console
        Supporting the GroupWise High Availability Service on Linux
      Configuring the Monitor Application
        Editing the gwmonitor.cfg File
        Setting the Timeout Interval for Inactive Sessions
        Adjusting Session Security
        Accommodating Single Sign-On Products
        Configuring Monitor Application Log Settings
        Putting the Monitor Configuration Changes into Effect
      Using GroupWise Monitor
        Using the Monitor Agent Console
        Using the Monitor Web Console
        Generating Reports
        Measuring Agent Performance
        Collecting Gateway Accounting Data
        Assigning Responsibility for Specific Agents
        Searching for Agents
      Comparing the Monitor Consoles
      Using Monitor Agent Startup Switches
        ‑‑hapassword
        ‑‑hapoll
        ‑‑hauser
        ‑‑help
        ‑‑home
        ‑‑httpagentpassword
        ‑‑httpagentuser
        ‑‑httpcertfile
        ‑‑httpmonpassword
        ‑‑httpmonuser
        ‑‑httpport
        ‑‑httpssl
        ‑‑ipa
        ‑‑ipp
        ‑‑lang
        ‑‑log
        ‑‑monwork
        ‑‑nosnmp
        ‑‑pollthreads
        ‑‑proxy
        ‑‑tcpwaitconnect
    Security Administration
      Native GroupWise Security
      GroupWise Passwords
        Mailbox Passwords
        Agent Passwords
      Encryption and Certificates
        Personal Digital Certificates, Digital Signatures, and S/MIME Encryption
        Server Certificates and SSL Encryption
        Trusted Root Certificates and LDAP Authentication
      LDAP Directories
        Accessing Public LDAP Directories from GroupWise
        Authenticating to GroupWise with Passwords Stored in an LDAP Directory
        Accessing S/MIME Certificates in an LDAP Directory
      Message Security
      GroupWise Address Book Security
        LDAP Directory Information Displayed in the GroupWise Address Book
        Suppressing the Contents of the User Description Field
        Controlling GroupWise Object Visibility in the GroupWise Address Book
        Controlling GroupWise Object Visibility between GroupWise Systems
      Spam Protection
        Configuring the GWIA for Spam Protection
        Configuring the GroupWise Client for Spam Protection
      Virus Protection
    Security Policies
      Securing GroupWise Data
        Limiting Physical Access to GroupWise Servers
        Securing File System Access
        Securing Domains and Post Offices
      Securing GroupWise Agents
        Setting Up SSL Connections
        Protecting Agent Consoles
        Protecting Agent Startup Files
        Protecting Agent and Application Log Files
        Preventing the GWIA from Acting as a Relay Host
        Protecting Agent Processes on Linux
        Protecting Trusted Applications
      Securing GroupWise System Access
        Using a Proxy Server with Client/Server Access
        Using LDAP Authentication for GroupWise Users
        Managing Mailbox Passwords
        Enabling Intruder Detection
      Secure Migrations
        GroupWise Server Migration Utility
    Appendixes
      GroupWise Port Numbers
        Opening Ports for GroupWise Agents and Applications
        Protocol Flow Diagram with Port Numbers
        Post Office Agent Port Numbers
        Message Transfer Agent Port Numbers
        Internet Agent Port Numbers
        Document Viewer Agent Port Numbers
        WebAccess Application Port Numbers
        Calendar Publishing Host Port Numbers
        Monitor Agent Port Number
        Monitor Application Port Numbers
        GroupWise High Availability Service Port Number (Linux Only)
        Port Numbers for Products Frequently Used with GroupWise
      GroupWise URLs
      Linux Basics for GroupWise Administration
        Linux Operating System Commands
        GroupWise Directories and Files on Linux
        GroupWise Commands on Linux
    Legal Notice