2.7 Performing the Initial Address Book Synchronization

  1. Verify that address book synchronization has been enabled:

    1. In the MTA console, click Configuration, then click Event Log Settings.

    2. Set the MTA log level to Verbose., then click Submit.

      Status messages and error messages related to address book synchronization are logged when the MTA log level is set to Verbose, but not when the log level is set to Normal.

    3. Click Configuration to display the Exchange synchronization settings.

      Exchange Synchronization Settings section of the Configuration page in the MTA Web console

    4. Review the list of settings that you set in Section 2.6, Configuring the MTA for Address Book Synchronization to verify that address book synchronization is enabled and that the synchronization schedule is configured as expected.

  2. Manually run address book synchronization for the first time:

    1. On the Configuration page, click Exchange Synchronization Settings to display the Exchange Synchronization page.

      Exchange Synchronization page

      The details of the Exchange synchronization profile that you created in Section 2.6, Configuring the MTA for Address Book Synchronization are listed.

    2. Verify the information that you provided in the GroupWise Admin console.

    3. Select Perform Exchange Synchronization Now, then click Submit.

  3. Check the MTA log file for status and error messages.

  4. Continue with Testing Address Book Synchronization.