1.1 Essential Communication and Collaboration Services

GroupWise provides a variety of tools to enable users to work together and to work smarter:

  • Messaging: Send and receive mail messages, phone messages, and reminder notes. A mail message is for general correspondence. A phone message is for those who take phone messages for others. A reminder note includes a start date and, when accepted by the recipient, is posted to the recipient’s Calendar.

  • Scheduling: Schedule both appointments and tasks. When you schedule an appointment, you can search other users’ Calendars to find free times for the appointment. When you schedule a task, you can assign a priority and due date to the task. If the recipient accepts an appointment or task, it is automatically added to his or her Calendar.

  • Calendaring: View and manage your appointments, tasks, and reminder notes in a Calendar view. You can create multiple calendars. You can create multi-user calendars. You can also publish calendars and free/busy status to the web so that non-GroupWise users can conveniently schedule meetings with you.

  • Task Management: Create and schedule tasks for others. Accept or decline the tasks you receive, and track accepted tasks through to completion. You can turn any message into a task. You can also organize, schedule, and monitor tasks in your Tasklist folder.

  • Contact Management: Manage information for your contacts, groups, resources, and organizations, including being able to view, update, delete, and add information to the contacts in your personal address books and Contacts folders. In addition, you can view a history of messages sent to and received from individual contacts, and compile notes on interactions with contacts.

  • Document Management: Store documents in GroupWise libraries. In a library, documents, are compressed to save disk space and encrypted to maintain security. With document management, you can check in, check out, share, and create multiple versions of documents.

  • Mobile Device Synchronization: Receive and respond to GroupWise messages, appointments, tasks, and notes on your mobile device. You can also send new items of all types and manage contacts on your mobile device.

  • Instant Messaging: Communicate in real time with other GroupWise users through Novell Messenger. Messenger lets you know when other users are online, busy, or away from their desks and displays this status in the GroupWise client. Messenger also allows you to save conversations.

  • Teaming: Collaborate on a Novell Vibe website where personal, team, and global workspaces can include discussion folders, shared calendars, shared documents, blogs, wikis, surveys, and more. Powerful search capabilities make finding information quick and easy. GroupWise includes integration with Vibe, so that you can access a Vibe site from the GroupWise client.