To download and install an iManager Support Pack, the preferred method is to install the plug-in from within iManager 2.7 itself by going to Configure | Plug-in Installation | Available Novell Plug-in Modules. Look for the plug-in listed as "iManager Framework" and verify that the Description of the plug-in is "Support Pack 3 for iManager 2.7". Simply select the check box next to the plug-in and choose the "Install" link. You should see a progress meter appear stating the the plug-in is first downloading and then installing. Once you receive the "Success" message, restart tomcat using the following the commands:
If you cannot use the plug-in download feature within iManager, please see the Novell iManager 2.7.3 FTF 4 Readme for steps on how to manually install a plug-in.
Download iman273_FTF4.npm file from the Novell download site to your local machine.
Log in to iManager.
Click .
Click and browse to the iman273_FTF4.npm file, then click .
Verify that the module is iman273_FTF4.npm and the description reads Field Patch 4 for iManager 2.7.3.
Select the check box next to the field patch file iman273_FTF4.npm and click .
The installation takes a few minutes.
Note: Internet Explorer might append a .zip extension to the .npm when it is downloaded. The browser might actually remove the .npm extension, and replace it with .zip. The extension must be .npm. Otherwise, the installation does not upload the file.
Click and Restart Tomcat.
Note: Tomcat sometimes requires several minutes to fully initialize. Wait a few minutes before trying to log into iManager after restarting Tomcat.
| PLATFORM | RESTART COMMAND |
| NetWare 6.5 | Enter TC5STOP. Wait at least a minute, then enter TOMCAT5 to start the service again. |
| Windows | Stop and start the Tomcat service. |
| Linux | Enter /etc/init.d/novell-tomcat5 stop, then enter /etc/init.d/novell-tomcat5 start. |
| Mobile iManager | Close Mobile iManager and re-open Mobile iManager. |
Log in to iManager, then check whether the home page displays the new version (2.7.3 FTF 4).
Check the log file located in webapps/nps/WEB-INF/changelog.
Click in the upper-left corner of the iManager application window to view the iManager information page.
Uninstalling: There is currently no way to uninstall an iManager Support Pack. You must manually backup all of the changed files and restore those files manually to revert back to a previous state.
Known Problems and Limitations: Please see the detailed Novell iManager 2.7.3 FTF 4Readme.
For information on additional issues, see the Novell iManager 2.7.3 Readme.
For iManager documentation, see the
Novell Product Documentation Web site.
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