This section provides the frequently asked questions about iPrint Chrome Extension for Chromebook users:
Micro Focus iPrint extension enhances the capabilities of your Chromebook to securely print any document to any printer that is connected to the iPrint server.
Supports on-premises deployment. The data never travels through cloud. You no longer need a cloud printer for printing.
This extension is supported with iPrint Appliance 2.1 or later.
On the iPrint Printer Installation page, click a printer name to install that printer. The list of installed printers are displayed in thetab of the iPrint extension.
This error is displayed when your administrator has not added the security certificate to the iPrint server and the server is presenting a self-signed certificate. You must trust the certificate to continue with the process.
To trust the certificate, click. After accepting the certificate, click the printers you want to install in this extension.
iPrint seamlessly integrates with your print environment. For example, on Chromebook, the keyboard combination of Ctrl +P opens the print window and displays the list of printers added to the iPrint extension.
This error might occur due to some issues with the printer or the iPrint server. To resolve the issue, contact your administrator.
This error is displayed when Chrome fails to display the printing options. To resolve this issue, perform the following:
In the printing window, change theto Save as PDF. All the printing options are now visible.
Change theto your required printer.
Verify the printing options and click.
This error might occur due to ChromeBook unable to access the printer. To resolve the issue, contact your administrator.
Navigate to the Printers tab and hover the mouse on the printer name that you want to remove, then click.
iPrint stores the credentials required for secure printing in thetab. Use this tab to update or clear the credentials for a server.
No, the credentials are stored locally and not uploaded to cloud. The credentials are not accessible to any other user logging to the same Chromebook.
This error mostly occur if you have tried to authenticate to the iPrint server after changing your current password. The server expects you to specify the new password for the secure printers. To update the password, navigate to thetab and click for the server whose authentication has failed.
Visit the Idea Portal to suggest new enhancements or vote the existing ideas listed in the portal.