16.0 Troubleshooting iPrint Appliance

You might encounter the following issues when using iPrint Appliance.

NOTE:The iPrint Appliance print server maintains log files to help with debugging the server's activity. The log files are located at the following locations:

  • Novell iPrint Mobile and iManager: /var/opt/novell/tomcat6/logs/catalina.out

  • Novell iPrint Mobile log: /var/opt/novell/log/iprintmobile/iprintmobile0.log

  • Management Console: /var/opt/novell/jetty8/logs/jetty.stderrout.out

  • Export Backup Log: /var/opt/novell/log/iprintmobile/backup.log

  • Upgrade Restore log: /var/opt/novell/log/iprintmobile/restore.log

  • Print Manager: /var/opt/novell/log/iprint/ipsmd.log

  • Driver Store: /var/opt/novell/log/iprint/idsd.log

  • eDirectory: /var/opt/novell/eDirectory/log/ndsd.log

  • Apache: /var/log/apache2/error_log

  • Avahi: /var/log/messages