There is an error while communicating with the User Agent. Check the network connections, ensure the managed station is up and the User Agent is loaded.

There is an error while communicating with the User Agent. Check the network connections, ensure the managed station is up and the User Agent is loaded.

Source: Diagnostics

Severity: Important

Possible Cause: The Diagnostics program is unable to receive any response or establish connection with the Remote Management Agent on the managed workstation.

Action: Ensure that the managed workstation is up, and check the network connections. Restart the Diagnostics session.