Novell Doc: Novell BorderManager 3.9 Troubleshooting Guide - Reporting VPN Client-to-Site or Site-to-Site Connection Establishment Issues

9.2 Reporting VPN Client-to-Site or Site-to-Site Connection Establishment Issues

While reporting connection VPN Client-to-Site or Site-to-Site connection establishment issues, obtain the following:

The output of the VPN Console for options 7, 8, 9, 10 for client-to-site and site-to-site. For site-to-site, also provide the output of option 5.
The output of logger screen after configuration changes or after VPN service restart.
The output of the IKE.LOG.
CSAudit logs