Product Description

Self Service Password Reset is a web-based password management solution. It eliminates the users’ dependency on administrators to change their passwords. It reduces the workload of the help desk and in turn, reduces the cost incurred by the company. Users can change passwords and reset forgotten passwords based on the configured challenge-responses. Self Service Password Reset also allows administrators to ensure that all passwords in the organization comply with the established policies.

Key Features

For a brief introduction to what is new in this release, see Self Service Password Reset 4.1 Release Notes. For details about the new features, see the Self Service Password Reset Documentation.

File Description

File Name Usage
sspr-4.1.msi.zip A self-executing file that contains the Self Service Password Reset web archive and tools. Recommended for a new installation of Self Service Password Reset on a Windows server. It is also used for upgrading from the existing version of Self Service Password Reset to Self Service Password Reset 4.1.
sspr-4.1.zip A compressed ZIP file that contains the Self Service Password Reset WAR file and tools. Recommended for a new installation of Self Service Password Reset on a Linux server. It is also used for upgrading from the existing version of Self Service Password Reset to Self Service Password Reset 4.1.
ssprappliance-vmware-x86_64-4.1.ovf.tar.gz A compressed file that contains the Self Service Password Reset web archive and tools. Recommended for deployment in virtual VMware environments.
ssprappliance-hyperv-x86_64-4.1.zip A virtual image of the Self Service Password Reset web archive and tools. Recommended for deployment in virtual Microsoft Hyper-V environments.

System Requirements

For the most recent information about system requirements, see "Installing Self Service Password Reset" in the Self Service Password Reset Installation Guide.

Installing or Upgrading Self Service Password Reset

For details on installing Self Service Password Reset, see Self Service Password Reset 4.1 Installation Guide.

For details on how to upgrade to Self Service Password Reset 4.1, see "Upgrading Self Service Password Reset" in the Self Service Password Reset Installation Guide.

Known Issues

For the list of known issues, see the Self Service Password Reset 4.1 Release Notes on the Self Service Password Reset Documentation web page.