Novell Cluster Services

Installation and Upgrade Issues

If you had a NetWare^® 5.1 cluster installed and you performed an in-place upgrade on the servers in that cluster to NetWare 6, you must ensure the product entry for Novell Cluster Services^TM is the proper version before installing NetWare 6 Support Pack 1.

To check the Novell Cluster Services product entry version number, do the following:

1. At the server console, load NWCONFIG.NLM.

2. Select Product Options and then View/Configure/Remove Installed Products.

3. Find the NWCS product entry and ensure the version number is 1.6.0 or later.

4. Repeat the above steps at every server in the cluster.

If the product entry version is earlier than 1.6.0, you must apply a patch to update the Novell Cluster Services product entry. Cluster servers that do not have the proper product entry version will abend when you install NetWare 6 Support Pack 1.

To apply the patch, do the following:

1. Go to the Novell Support site and search for TID number 2960777.

2. Click the filename to download the patch and follow the instructions included in the TID to update the Novell Cluster Services product entry.

3. Apply the patch to each cluster server that requires an updated Novell Cluster Services product entry.

In all cases except the one described above, we recommend you create a new CD image that combines Netware 6 and NetWare 6 Support Pack 1 in order to install or upgrade Novell Cluster Services for NetWare 6 Support Pack 1.

Creating a New CD Image

Complete the following steps to create a new NetWare 6 and NetWare 6 Support Pack 1 combined CD image:

1. On a local drive or a NetWare server volume, create an NW60CD directory at the root level.

2. Copy the entire NetWare 6 CD image to the NW60CD directory.

3. On a local drive or a NetWare server volume, create an NW60SP directory.

4. Copy the entire NetWare 6 Support Pack 1 image to the NW60SP directory.

   If you downloaded the Support Pack from the Novell Download Web site, extract the Support Pack to the NW60SP directory.

   If you have the Support Pack on CD, copy the entire NetWare 6 Support Pack 1 CD image to the NW60SP directory.

5. Select all files and directories in the NW60SP directory and copy them to the NW60CD directory.

6. Delete the \SPACK.IPS file and the \SP and \TOOLS directories from the NW60CD directory.

   The NW60CD directory now contains a combined image of NetWare 6 and NetWare 6 Support Pack 1.

Installing the NetWare 6/NetWare 6 Support Pack 1 Image

• If you do not have NetWare 6 and Novell Cluster Services installed, use the image in the NW60CD directory and follow the instructions in the NetWare 6 documentation for upgrading or installing a new NetWare 6 server and Novell Cluster Services.
• If you already have NetWare 6 installed but have not yet installed or configured Novell Cluster Services, install NetWare 6 Support Pack 1 as you normally would and then install Novell Cluster Services by running NWDEPLOY from the NW60CD directory.

  During the Novell Cluster Services installation, uncheck the Skip File Copy check box to ensure the latest Novell Cluster Services files get copied to your servers.

• If you already have NetWare 6 and Novell Cluster Services installed, install NetWare 6 Support Pack 1 as you normally would.

  The NetWare 6/NetWare 6 Support Pack 1 image is required only if you want to add new nodes to an existing cluster. To add new nodes, run NWDEPLOY from the NW60CD directory instead of from the NetWare 6 CD.

• If you want to do a one-step upgrade from NetWare 5.1 to NetWare 6 Support Pack 1 without having to go to NetWare 6 first, use the image in the NW60CD directory to perform the upgrade. Follow the instructions in the NetWare 6 documentation for upgrading a new NetWare 6 server and installing Novell Cluster Services.

NWDEPLOY Authentication Problems

Before running NWDEPLOY, delete the PROGRAM FILES\COMMON\FILES\NOVELL\NI directory.

NWDEPLOY might be unable to authenticate to a new node when you attempt to add that node to an existing cluster. This problem occurs more frequently when either SLP or DNS isn't configured properly on servers or clients.

This problem can be resolved by doing any of the following:

• Before running NWDEPLOY, manually map a drive from your client to volume SYS: on the new node.
• Add the server name and IP address of the new node to DNS.
• Add the server name and IP address of the new node to the Windows Hosts file on the client machine where you will run NWDEPLOY.
• Configure SLPDA to discover the server name of the new node.