1.2 Retain Services

Retain utilizes configured modules to archive different messaging systems and to allow tight configura­tion of desired archive activity. From Email Systems, Retain archives all desired data, including email, notes, appointments, meetings, reminders, and tasks. From Social Platforms, Retain archives all postings and comments made to monitored pages and all chats. For Smart Phones, Retain can archive PIN, SMS, and phone call data. For Search Engines, Retain can archive search criteria used. All data streams will be organized by the user who created or used them, they time they were created, and the data source. All this information is indexed and can be quickly managed through search, export, and publishing of desired items from the archive.

The systems and data streams which Retain can archive are listed below:

1.2.1 Email Systems

  • Exchange

  • Office 365

  • GroupWise

  • Gmail

  • Bloomberg

  • GBS Notes

1.2.2 Smart Phone Communications

  • BlackBerry (BES Server)

  • BBM Protected (on all platforms)

  • Android

  • IOS and Android (via CellTrust Secureline)

1.2.3 Social Platforms

  • Facebook

  • Flicker

  • Google+

  • LinkedIn

  • Instagram

  • Pinterest

  • Twitter

  • Vimeo

  • YouTube

  • Skype for Business with O365

1.2.4 Micro Focus GWAVA Family of Message Handling Products

  • Micro Focus Secure Gateway is a message scanning product that protects your system from malware and spam.

  • Retain is an archive storage product that is designed to keep messages from GroupWise, Exchange/O365, GMail, BlackBerry, Bloomberg, Notes, mobile, social and other messaging platforms for the long term to meet data retention legal requirements and has powerful search capabilities for eDiscovery.

  • GroupWise Disaster Recovery powered by Reload for GroupWise is a hot-backup and disaster recovery product for GroupWise. It keeps a few weeks of data and can easily restore messages, calendar items, address books, and even whole users. It can also act as a fully functional Post Office in times when the GroupWise POA is down.

  • Reload for Retain is a hot-backup and disaster recovery product for Retain. The Retain archive keeps items for the long term and often becomes the only repository of an item. Without a backup you can leave yourself open to legal liability if the items are lost before the retention period has passed. Reload for Retain provides high speed backups and can temporarily take over duties of the Retain server should an incident occur.

  • Blueprint for Reload extracts important business intelligence data from your GroupWise message store by performing in-depth analysis on your Reload backups.

  • Migration Tool Kit for migrating users and data from GroupWise to Exchange/O365.

  • GroupWise Reporting & Monitoring powered by Redline is a comprehensive, customizable, monitoring and reporting tool for GroupWise.

  • GroupWise Forensics powered by Reveal provides essential auditing and oversight capabilities that legal, human resources, and auditing personnel need within GroupWise.

  • GroupWise Mailbox Management powered by Vertigo is the Enterprise Mailbox Management tool for GroupWise.

1.2.5 Technical Support

If you have a technical support question, please consult the Micro Focus Technical Support at http://support.gwava.com

1.2.6 Sales

Micro Focus contact information and office locations: www.microfocus.com

To contact a Micro Focus sales team member, please e-mail info@gwava.com or call 866-GO-GWAVA ((866) 464-9282), or +1 (514) 639-4850 in North America.

1.2.7 Copyright Notice

The content of this manual is for informational use only and may change without notice. Micro Focus assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation.

© 2017 GWAVA Inc., a Micro Focus company. All rights reserved.

Micro Focus, Retain, the Retain logo, GWAVA, and GroupWise, among others, are trademarks or registered trademarks of Micro Focus or its subsidiaries or affiliated companies in the United Kingdom, United States and other countries. All other marks are the property of their respective owners.