6.5 Duplicate LDAP User Entries Are Not Allowed

Although NetIQ AA can leverage multiple LDAP identity repositories, you must ensure that Retain users only appear in one of them.

For example, if you configured NetIQ AA multi-factor authentication for GroupWise or Exchange users in Retain 4.9.2, then you defined repositories in AA for their respective LDAP services.

If you now add a repository for Retain’s User Accounts LDAP service, your GroupWise and Exchange users will have duplicate accounts. Therefore, you must remove their respective LDAP repositories from your NetIQ AA service.