9.0 Messaging Systems Supported for Retain Archiving

Microsoft Exchange

  • Exchange Server 2013

  • Exchange Server 2016

  • Exchange Server 2019

  • Basic Authentication for EWS and Autodiscover must be enabled

Microsoft Office 365

  • Office 365 Enterprise E1, E3, or E5 plan

  • Office 365 Business or Business Premium plan

Micro Focus GroupWise

  • GroupWise 2012

  • GroupWise 2014

  • GroupWise 2014 R2

  • GroupWise 18

  • SOAP port must be enabled on all POAs to be scanned for messages.

  • SSL is supported, but significantly impacts performance.

Android (RetainService app)

  • Oreo (8.x) or later

Blackberry

  • BES 10, 10.2, 12, 12.2

  • BBM Enterprise

Bloomberg

  • CCNS account

CellTrust

  • CellTrust SL2

  • CellTrust Gateway 4.2.0 or later

GroupWise Messenger

  • Retain Server URL

  • Retain Application Key and Secret

Ionlake MyRepChat

  • Retain Server URL

  • Retain Application Key and Secret

TeleMessage

  • Retain Server URL

  • Retain Application Key and Secret

UM Labs

  • Retain Server URL

  • Retain Application Key and Secret

Wireless Carrier AT&T

  • AT&T Message Archiving Service agreement

  • Retain Server URL

  • Retain Application Key and Secret