2.10 Mobile Tools
Retain can archive messages from a mobile device.
2.10.1 RetainService Android App
The RetainService Android App is available under the Tools menu as Android APK Retain App for Android Phones
2.10.4 Use
Once installed the RetainService app appears.
After the RetainService app has been installed the Retain Administrator may send a registration email. This will include a JSON file with registration details.
You may be asked to log into the app the first time. This will be your email address for the user name and the Registration ID for the password.
If the administrator has the IMEI of the device, a message can be sent to register the device remotely.
2.10.5 Main Page
Once logged in the main page shows the settings for the app.
2.10.6 Options menu
The options menu is available under the three vertical dots. This provides Logs, Enroll Device, ACE Enrollment and Send Data to Router.
Logs
The logs option will show the logs.
Logs Tab
The Logs tab will show all activity.
Calls Tab
The Calls tab will show only the calls made.
Messages Tab
The Messages tab will show only the messages made.
Enroll Device
If the device cannot be enrolled with an MDM an email can be sent with an enrollment link, which is placed here.
ACE Enrollment
For use with Retain SaaS only. This provides the IEMI ID to be used with Retain Device Management.
Send Data to Router
This option will send data to the router immediately rather then by the default schedule.