1.3 Retain Services

Retain utilizes configured modules to archive different messaging systems and to allow tight configuration of desired archive activity. From Email Systems, Retain archives all desired data, including email, notes, appointments, meetings, reminders, and tasks. From Social Platforms, Retain archives all postings and comments made to monitored pages and all chats. For Smart Phones, Retain can archive PIN, SMS, and phone call data. For Search Engines, Retain can archive search criteria used. All data streams will be organized by the user who created or used them, they time they were created, and the data source. All this information is indexed and can be quickly managed through search, export, and publishing of desired items from the archive.

The systems and data streams which Retain can archive are listed below:

1.3.1 Email Systems

  • Exchange

  • Office 365

  • GroupWise

  • Gmail

  • Bloomberg

  • GBS Notes

1.3.2 Smart Phone Communications

  • BlackBerry (BES Server)

  • BBM Enterprise (on all platforms)

  • Android

  • IOS and Android (via CellTrust Secureline)

1.3.3 Social Platforms

  • Facebook

  • Flicker

  • Google+

  • LinkedIn

  • Instagram

  • Pinterest

  • Twitter

  • Vimeo

  • YouTube

  • Skype for Business with O365

1.3.4 Product Lifecycle

Software versions consist of a 4-part number of the form:

<major version>.<minor version>.<service pack>.<patch>

Each ‘part’ can be 1 or 2 digits in length (0-99) except for the patch ‘part.’ A patch will use the SVN (software version) number. An example might be version 4.0.3.26928, where 4 is the major version, 0 is the minor version, 3 is the service pack, and 26928 is the SVN.

Patches and service packs will only be developed for the current version, or - with more extreme cases - one minor version back. A service pack rolls together all patches implemented since the previous service pack release.

1.3.5 Micro Focus Collaboration Products

  • Micro Focus Secure Gateway is a message scanning product that protects your system from malware and spam.

  • Retain is an archive storage product that is designed to keep messages from GroupWise, Exchange/O365, GMail, BlackBerry, Bloomberg, Notes, mobile, social and other messaging platforms for the long term to meet data retention legal requirements and has powerful search capabilities for eDiscovery.

  • GroupWise Disaster Recovery powered by Reload for GroupWise is a hot-backup and disaster recovery product for GroupWise. It keeps a few weeks of data and can easily restore messages, calendar items, address books, and even whole users. It can also act as a fully functional Post Office in times when the GroupWise POA is down. Now includes Blueprint for extracting important business intelligence data from your GroupWise message store by performing in-depth analysis on your Reload backups.

  • Migration Tool Kit for migrating users and data from GroupWise to Exchange/O365.

  • GroupWise Reporting & Monitoring powered by Redline is a comprehensive, customizable, monitoring and reporting tool for GroupWise.

  • GroupWise Forensics powered by Reveal provides essential auditing and oversight capabilities that legal, human resources, and auditing personnel need within GroupWise.

  • GroupWise Mailbox Management powered by Vertigo is the Enterprise Mailbox Management tool for GroupWise.