9.1 Retain Search Messages User Guide

The Retain web search interface is the core of the information retrieval system for the Retain archive. Administrators, auditors, and users search for what they want and can view, print, export, or forward the results. General users have the right to view their own archive, and will immediately be brought to the Retain mailbox interface, but limited to their own account.

Retain takes a snapshot of each mailbox as an archive is made. Each message is stored where it was found at the time it was archived.

A normal user will be directed to their Retain Mailbox. Users by default have the rights to View and Save attachments, and Forward and Print messages.

If a user has at least one administrative right assigned, the user will see the Retain Management console on login, and must select the ‘Search Messages’ option from the navigation window in order to access the archive.

The full administrator interface opens with the following tabs, users may or may not have access to all of these depending on the rights assigned by the admin:

You may double-click on a message to view the contents. From the Message tab you may open (if the proper viewing agent is installed) or save the message or attachments to disk.

The Properties tab shows various properties about the message.