Retain 4.8.1 Release Notes

September 2019

1.0 Introduction

This document outlines the new features and changes in Retain 4.8.1.

2.0 Installing Retain 4.8.1

For planning and installation instructions, see the Retain 4.8.1 Installation and Administration guide.

3.0 Upgrading to Retain 4.8.1

To upgrade your system to Retain 4.8.1, the Retain server must be running Retain 4.8.0.1.

If you are running a version earlier than 4.8.0.1, follow the upgrade paths that are documented in Upgrade and Migration in the Retain 4.8.1 Installation and Administration guide.

4.0 New Features in Retain 4.8.1

4.1 Localization Additions

Polish and Korean language support has been added to Retain, starting with version 4.8.1.

4.2 RCS Support in Retain

Retain can now archive all of the data in message exchanged through the RCS protocol using Android Chat.

4.3 Skype Now Supported in SMG

Retain archiving of Social Media Governance (SMG) datastores now includes support for Skype.

4.4 OAuth Now Supported for Office 365 Mailbox Archiving

See the Hosted Services Tab as documented in the Retain 4.8.1 Installation and Administration guide.

4.5 Revoke and Replace a Compromised Archive Encryption Key

See the Storage Encryption Panel in the Retain 4.8.1 Installation and Administration guide.

4.6 Replaced Subject in Audit Report with Message ID

Audit reports that previously included Message Subjects now include Message IDs instead.

5.0 Issues Resolved in Retain 4.8.1

Retain Server Issues

  • RET-8734 - Text An error occurred processing the html message body, please use the attached TEXT.htm file appears in message body when exporting to PDF

  • RET-9330 - Unable to re-archive a mailbox that had been previously deleted from Retain with an Oracle database because of the error SQLIntegrityConstraintViolationException: ORA-02291

  • RET-9885 - Could not access JMS invoker queue and 500 error problem when attempting to login to the Retain interface

  • RET-10220 - 404 'Not Found' error when accessing the list of jobs for a module

  • RET-10597 - Fixed typo leach: command not found error in Linux installer

  • RET-10669 - Reprovisioned BlackBerry devices would not appear in the device management table

  • RET-10792 - Setting the scope for New Items on a BlackBerry job would process all messages

  • RET-10902 - Changes to installer for Retain plugin for GroupWise WebAccess plugin to support version 18.1

  • RET-10903 - Degraded performance with remote Worker and HTTP response could not be read errors

  • RET-11106 - Reduce the number of Retain server entries in the Linux system log file

  • RET-11215 - Error Unexpected end of ZLIB input stream would prevent some messages from being published

  • RET-11279 - SQL exception ERROR: operator does not exist: bigint = character varying when attempting to open thread view for an archived item

  • RET-11301 - A slow/poor connection to a GW post office would generate java.lang.ArrayIndexOutOfBoundsException error in the Worker log

  • RET-11378 - Added Recipient (All) and Recipient (Any) option in Advanced Criteria

  • RET-11400 - InvalidPathException: Illegal char <:> at index 2 error prevented backup of the index on Windows Server

  • RET-11511 - Blank licensing account report

  • RET-11553 - Improve deletion job performance

  • RET-11558 - Fixed discrepancy in Reporting and Monitoring between messages processed and archived messages for SMG jobs

  • RET-11560 - Transaction Exception: nested transactions not supported

  • RET-11609 - Fixed typo in results for SMTP and FTP actions in Auditing

  • RET-11655 - Unable to install additional components after initial installation

  • RET-11753, RET-11758 - Resolved the error Unexpected character '=' (code 61) in the Worker

  • RET-11755 - Request to re-index failed items would actually re-index all messages

  • RET-11775 - Attempts to enable AES encryption with password greater than 15 chars would cause a Data Integrity Violation Exception

  • RET-11808 - Index not backed up and error Message is not mapped in Indexer log

  • RET-11826 - Change the Last Index Optimization time to show the completion time rather than the initialization time

  • RET-11958, RET-12116 - Right side of page truncated in PDF export

  • RET-12014 - Resolved an issue with the Indexer that would cause the error Could not find a healthy node to handle the request to be logged

  • RET-12077 - Error extracted_content is null! when attempting to index PDF files

  • RET-12021 - Missing translation for index optimization information on the Maintenance tab in Server Configuration

  • RET-12121 - Unable to generate license report

  • RET-12129 - Fixed AsyncProcessingException: Unable to create root folders error encountered while archiving from Office 365

  • RET-12228 - Unable to upgrade stand-alone Workers or Reporting and Monitoring instances on Windows Server

  • RET-12236 - Error SqlExceptionHelper: Data too long for column 'keyStorePassword' at row 1 at startup

  • RET-12409 - After switching from the PowerShell script to Graph API with Office 365, the error "Cannot obtain uuid from server" would appear for Office 365 accounts that did not have an email address

Outlook Plugin Issue

  • RET-12245 - Synchronized version and build numbers

6.0 Known Issues

There are no major known issues.

7.0 Contacting Micro Focus

For specific product issues, contact Micro Focus Support at https://www.microfocus.com/support-and-services/.

Additional technical information or advice is available from several sources: