6.1 Creating a Statistics and Tracking Policy

When creating a policy manually, one of the simplest to create is a Statistics and Tracking policy.

  1. Create the Policy

  2. Under Organization / Policy Management | Policy Management, click Add New to create a new policy and name it something easy to remember like Statistics and Tracking Policy.

  3. Set the Policy Message Direction

  4. Open the panel and enable Scan by message direction then enable Handle inbound mail and Handle outbound mail.

  5. Configure the Scanner

  6. Open the Policy scan configuration folder and select the policy. The workbench will be empty.

  7. Add the Filter

  8. Drag the Message Received filter from the Filter Templates pane to the Deployment workbench. Generally, whenever a message passes through Secure Messaging Gateway it will be scanned, but for the Statistics and Message Tracking services the Message Received filter is needed.

  9. Add the Service

  10. A service can be added by selecting the Services tab and dragging the desired service to the workbench and then clicking and dragging the red services pin on the right side of the filter to the service. Multiple services may be attached to a filter.

  11. Alternatively, drag the red services pin on the right side of the filter and drop on any white space within the workbench and a service selection menu will appear. Select the service desired, for example, Statistics Recorder.

  12. Click on Save and the policy will become active immediately. All messages passing through Secure Messaging Gateway will have statistical data and message tracking.

  13. If multiple Message Received filters are used it is recommended to name them uniquely.

  14. View Results

  15. Statistical data will appear under Organization / Policy Management | Overview

  16. Message tracking data will appear in the Message Tracker. Log out of the Admin console and log back into the Message Tracker.