3.14 Scanner Diagnostic

If a message is not filtered as you expect, it can be tested under Scan Diagnostics.

  1. Select the scan engine to process the message: from the drop down menu.

  2. Provide the message to be scanned: by browsing to and uploading the file.

  3. Paste MIME message: paste the MIME.822 in the text box.

  4. Add applicable message envelope information:

    • Sender email address

    • Recipient email address(es)

    • Source IP address

    • Message direction

    • Inboard

    • Outboard

    • Internal

    • Interface type

    • Interface SMTP interface

    • Connection SSL secure

    • Connection used STARTTLS

    • Client authenticated

    • Verbose response

    • Show request

  5. Press Scan Message to begin the process. The results will appear under Scan Results.