Micro Focus Service Desk 7.2

March 2016

1.0 Platform Support Matrix for Micro Focus Service Desk 7.2

Micro Focus Service Desk 7.2 supports the following platform:

1.1 Windows Servers

  • Windows Server 2012 64-bit (Enterprise and Standard editions)

  • Windows Server 2008 SP1/SP2 64-bit (Enterprise and Standard editions)

  • Windows Server 2008 R2/R2 SP1 64-bit (Enterprise and Standard editions)

1.2 Linux Servers

  • Red Hat Enterprise Linux 6.0/6.1/6.2 64-bit)

  • SUSE Linux Enterprise Server 11 (SLES 11) SP1/SP2 (64-bit)

  • SUSE Linux Enterprise Server 12 (SLES 12) (64-bit)

1.3 Databases

  • Microsoft SQL Server 2008 SP3, 2008 R2 SP1 and above

  • MySQL v5.0 to v5.6

  • Oracle 11g R1/R2

  • PostgreSQL v8.3 to v9.1

IMPORTANT:The Sybase Anywhere database is not supported for Micro Focus Service Desk. However, Asset Management Import Export (AMIE) from ZENworks Sybase Anywhere database is supported.