All Users can attach any type of file to an RFC.
To add an Attachment:
Select an RFC number ID
Click Edit
Select the Attachment tab
Click
Browse and select a file
Mark Private, if the attachment is not to be available on the Customer Portal
Enter a file description, if necessary
Select
to upload the file or to
cancel the process.
The Attachment is automatically date stamped and shown as a File Name
link with its file size.
To open an Attachment, select the file name hyperlink.
Requests that are part of a Group and have attachments uploaded within the Group Details Screen display within the Share Column.
To delete an Attachment, select the checkbox beside the File Description then click Delete. The addition or removal of Attachments is recorded within the Audit Trail of the Change Request.