Email Signatures

Email Signatures that are applied at the base of all emails sent by the system are customized within the Full Email Templates filter of the Setup>Email>Templates tab. These can also be customized on a per Team basis using the Localization functionality.

 

To set the system default Signature:

  1. Select Setup>Email

  2. Go to the Templates Tab
    The Full Email Templates filter view is displayed

  3. Click to the final page of the Email Templates

  4. Select the Signatures link

    email_templates_signature.png

  5. Edit the content

  6. Click Save.

 

Team Signatures

After Teams have been created by the Supervisor in the User>Teams tab, an Administrator can customize the content of the Signature for the Team within the Setup>Localization>Content tab. This function allows individual signatures to be customized for each Team and in the relevant language for Customers.

 

To amend the Signature details on a per Team basis:

  1. Select Setup>Localization

  2. Click the Content tab

  3. Select the Link of the language file to be customized
    To create a signature file for each Team in English, select the English Locale link.

  4. In the Category list select Email Signatures
    A Signature list is displayed that includes the default Signature and the list of Team names configured in the system.

  5. Select the Team Signature within the drop down list

    team_signature_list.png

  6. Click Edit

  7. Amend the signature details

  8. Click Save.