16.2 Managing Search Appliance Services

Path: Port 9443 Search Appliance Console > Configuration > Services

Table 16-2 Using the Services dialog to manage Search Appliance services

Field, Option, or Button

Information and/or Action

  • Messaging Service

  • Displays the status of the Messaging service on this appliance (Enabled or Disabled).

    You can change to the status indicated on the button by clicking it, provided that your action won’t cause a state where none of the Search appliances is running the Messaging service.

    Best practice is to run the Messaging service on two of the appliances. The TeamWorks system enforces running the Messaging service on at least one Search appliance.

  • Search Services Health

  • Green: Indicates that the Search system is healthy.

  • Yellow: Indicates that the Search system is working to restore itself to a healthy state. For example, the system is reallocating Search Index Shards within the Search cluster.

    Such operations should not normally require more than a few minutes to complete, at this point the health status should return to green.

  • Red: Indicates that the Search system was unable to restore itself to a healthy state.

    Resolving this requires that you contact Micro Focus Support.

  • Checking: Indicates that the Search system is assessing its health status.

  • Decommission Appliance