10.5 Deploying the Upgraded (Replacement) VMs

IMPORTANT:

  • Make sure that you deploy (Start and configure) your appliances one at a time.

    Attempting to start and configure multiple upgraded appliances at the same time causes timing, synchronization, and other problems.

  • Also make sure that you deploy the appliances in the deployment order that you identified earlier:

    1. PostgreSQL (if applicable)

      If using an in-house database server, make sure it is online before continuing with the Search appliances.

    2. Search

    3. TeamWorks

  1. Power on the first (or next) appliance in your deployment order list.

  2. Access the appliance’s console.

  3. When prompted, enter the root and vaadmin passwords for the appliance being replaced.

    The upgrade process proceeds automatically.

  4. When the appliance displays the final screen in the console window, open your management browser and log in to the appliance on port 9443 as the vaadmin user.

  5. Depending on the appliance type you are upgrading, check the following:

    PostgreSQL (optional)

    TeamWorkssearch

    TeamWorks

    1. Click the phpPgAdmin icon.

    2. Verify that the database is populated as expected.

    1. Click the TeamWorkssearch configuration icon.

    2. Ensure that all of the settings are in place as expected.

    3. If the configuration wizard displays, there was a problem with the configuration.

      Resolve the configuration issues, then click Finish to reconfigure the system.

    1. Click the TeamWorks configuration icon.

    2. Ensure that all of the settings are in place as expected.

    3. If the configuration wizard displays, there was a problem with the configuration.

      Resolve the configuration issues, then click Finish to reconfigure the system.

    Common configuration issues include:

    • If your system is not using DNS, the most likely problem is unresolvable DNS names and missing /etc/hosts entries.

    • If the appliance doesn’t have access to the database, ensure that all of the settings are as expected.

  6. When the appliance is running, deploy the next appliance.

  7. When all of your appliances are running, continue with Performing Post-Upgrade Tasks.