ZENworks Application Virtualization 8.0.3 Readme

March 03, 2011

The information in this Readme pertains to Novell ZENworks Application Virtualization, which lets you convert applications that run on Microsoft Windows into self-contained virtual applications.

The following information is included in this Readme:

1.0 What’s New in Version 8.0.3

  • ZENworks Application Virtualization 8.0.3 supports all versions of Internet Explorer and Firefox.

  • Updated templates are now available for Novell GroupWise, GroupWise Messenger, and OpenOffice.

  • Support for French, German, and Spanish languages, in addition to English, is available for the 32-bit Microsoft Office 2003/2007/2010 and 64-bit Microsoft Office 2010 applications.

2.0 Product Documentation

Some of the issues that were discovered in the original shipping version of ZENworks Application Virtualization have not yet been resolved. The Readmes for the previous releases have been updated to indicate which issues have been fixed in this release. The following sources provide information about Novell ZENworks Application Virtualization 8.0.3:

3.0 Prerequisites for Creating Microsoft Office 2010 Virtual Applications

For details related to prerequisites for creating Microsoft Office 2010 virtual applications, see TID 7007402 in the Novell Support Knowledgebase.

4.0 Understanding the Upgrade Requirements

When you upgrade from a previous version of ZENworks Application Virtualization to v8.0.3, ensure that you also update the Spoon Sandbox Manager or Spoon Plug-in. Because of the version change, users will need to regenerate their application stream config files through the App Certificates section and copy the files back to the web server.

5.0 Known Issues

This section contains information about issues that might occur in ZENworks Application Virtualization:

5.1 Unsupported Virtual Applications for Specific Platforms

There are several issues in ZENworks Application Virtualization 8.0.3 regarding support for virtualized applications on 64-bit Windows machines.

5.1.1 Running a 32-bit Microsoft Office virtualized application on the Windows 64-bit platform is not supported

Running a virtualized 32-bit Microsoft Office 2003 Professional Enterprise application is not supported on the following 64-bit platforms:

  • Windows Server 2008 64-bit

  • Windows 7 64-bit

  • Windows Vista 64-bit

The application has been removed from the default application creation template on machines running the 64-bit platform.

Running a virtualized 32-bit Microsoft Office 2007 application on a 64-bit platform also fails.

5.1.2 Running the Citrix ICA Demo virtualized application on a Windows XP 64-bit machine is not supported

Application virtualization of the Citrix ICA Demo application is not supported on the Windows XP 64-bit platform.

5.1.3 The Citrix ICA Demo virtualized application template is not displayed in the Configuration Wizard for Windows 7

The virtualized Citrix client application might not appear in the list of Configuration Wizard templates for a Windows 7 device if there are network issues, because the application template is dynamic.

Workaround: Relaunch the ZENworks Application Virtualization 8.0.2 Configuration Wizard to list the Citrix ICA Demo application.

5.2 Issues Related to ZENworks Configuration Management

Use the instructions provided in this section while working with ZENworks Application Virtualization 8.0.3 and ZENworks Configuration Management.

5.2.1 Virtual applications built with the Require ZCM Agent option might not launch

A virtual application might fail if you build it by using the Require ZENworks Configuration Management Agent to be installed on workstation executing the virtual application option on the ZENworks panel of the control console, then copy the application to a machine where the ZENworks Configuration Management Agent is installed. You see the following error when you launch the virtual application:

This application can only be run on devices registered with a ZENworks zone.

Workaround: To avoid this issue, make sure that you save the ZENworks configuration settings (that is, the changes made to the ZENworks panel of the console and stored in the *.xappl file) before you build the application. To save changes, click > Save Configuration.

5.3 Issues Related to Web Browsers

The following issues in ZENworks Application Virtualization 8.0.3 relate to its use with various Web browsers.

5.3.1 Safari version 4.0.4 or 5.0 might fail after virtualization

After you create a virtual application, Safari 4.0.4 or Safari 5.0 might fail. If the virtual application is not configured correctly, use the default template or follow the steps provided below to build the application.

Workaround: Make sure that you follow these steps when you build Safari as a virtual application:

  1. Select Virtualize a third-party application or component (Option 2) in the Configuration Wizard.

  2. Capture the Before Snapshot.

  3. Install the Safari application.

  4. Capture the After Snapshot.

  5. Select the Startup file as @PROGRAMFILES@\Safari\Safari.exe instead of the default (Multiple Files).

  6. Save the configuration, but do not build the virtual application.

  7. In the saved configuration, modify the .xappl configuration file by setting the enhancedDEPCcompatibility attribute to True.

  8. Build the virtual application file.

  9. Close ZENworks Application Virtualization, then delete the Safari sandbox.

  10. Run the virtualized Safari application.

5.3.2 The Silverlight virtual component fails to work in a the Mozilla Firefox virtual application

The Silverlight virtual component in a Firefox virtual application might fail to work.

Workaround: Do the following:

  1. Build the Firefox virtual application by using the Configuration Wizard template.

  2. Build the Silverlight virtual component as an .svm file.

  3. Copy both the Firefox virtual application and the Silverlight virtual component to a single folder.

  4. In the ZENworks Application Virtualization file system, remove the ni.dll files and the agcp.exe file. Save the configuration before building the virtual component.

  5. To load the Silverlight components, reopen the Firefox virtual application.

5.3.3 Internet Explorer 9 might fail to launch on platforms other than Windows Vista and Windows 7

Although you can build the Virtual Internet Explorer 9 on all versions of Windows, you might encounter errors while launching the application because it is supported only on Windows Vista and Windows 7.

5.4 Integration Issues with Microsoft Office and Novell GroupWise

There are some known issues with the integration of Microsoft Office and the Novell GroupWise mail client. These behaviors are in accordance with the design specifications for these applications.

  • On a Windows XP 64-bit device, when you right-click SendTo, the installer attempts to load Microsoft Outlook Express instead of GroupWise.

  • On a Windows Vista/7 (x86, x64) device an existing user will have GroupWise as the default mail client. All additional users need to go through the Default Programs Menu if they choose to make GroupWise the default mail client.

  • Virtualized Microsoft Outlook 2010 x64 crashes on startup when GroupWise is the default mail client, because the Microsoft Office 64-bit virtual application tries to load the 32-bit MAPI dll file to which GroupWise is already registered.

  • Microsoft Outlook 2003 displays the following error message on startup when GroupWise is the default mail client: unable to resolve recipient. You can ignore this error message and proceed.

  • GroupWise freezes on rare occasions during the MailTo process. GroupWise is launched in the task list, but the mail dialog box never appears. This issue is observed on Windows XP 64-bit devices.

5.5 Coexistence Issues with Microsoft Office 2007 and Microsoft Office 2010

Microsoft Office 2010 and Office 2007 cannot be registered in the same sandbox because they cannot share the registry.