Understanding Remote Management Agents

The Remote Management Agent is a ZfD component that is installed on a managed workstation so that the administrator can remotely manage that workstation.

The Remote Management Agent starts automatically when the managed workstation boots up. When you initiate a Remote Management session with a managed workstation, the Remote Management Agent uses NDS® to verify if you have the Remote Management rights. On successful verification the Remote Management session proceeds.


How the Remote Management Agent Uses Protocols

You can use the Remote Management policy to specify the preferred protocol (IP or IPXTM) that the agent should use to communicate with the management console during a remote session. If you select a protocol that is not available on that managed workstation, the agent will attempt to use the available protocol. The management console attempts to contact the agent using the network addresses stored within the Workstation object in NDS. It will cycle once through the network addresses trying to communicate with the agent on the managed workstation. For IP addresses in the workstation, the management console attempts to contact the agent using IP. For IPX addresses stored in the Workstation object, the management console attempts to contact the agent using IPX. However, for the management console to communicate with the managed workstation using IPX, ensure that the IP and IPX stacks are installed on the managed workstation. If the IPX stack only is installed, the management console will not be able to communicate with the managed workstation using IPX.