Select theoption to register the Micro Focus Service Desk Server with ZENworks.
The registration process requires you to import the Micro Focus Service Desk certificate. You can import the certificate either by directly contacting the Micro Focus Service Desk Server or by manually downloading the certificate to a file and then importing it.
To import the Micro Focus Service Desk certificate, do one of the following:
Import NSD certificate by directly contacting the server:
Select theoption to import the certificate by directly contacting the NSD Server.
In thebox, specify the Server name or the IP address.
In thebox, specify the port number.
NOTE:The default value for the Port is:
443: If you select theoption
80: If you do not select theoption
If Micro Focus Service Desk is configured with SSL, select theoption.
Click. The certificate is displayed in the Service Desk Certificate panel.
Import Certificate from a File:
Select theoption if Service Desk has not been enabled with SSL.
Download the certificate from the following URL and save it to a file:
NOTE:In the above URL, replace <ip_address:port> with the IP address and port of the NSD Server.
Browse to the download location and select the file to import the certificate.
Click on. The certificate is displayed in the Service Desk Certificate panel.