The Remote Management operations that are enabled on your device, and the settings that apply to those operations, are controlled by your administrator through the use of a Remote Management policy.
You can view the policy settings. However, you cannot change any of the settings. To view the settings:
Right-click the ZENworks icon in the notification area.
In the left navigation pane, locate theheading, then click .
In thelist, select the policy category you want to view: General, Remote Control, Remote View, Remote Execute, File Transfer, Remote Diagnostics, or Security.