EUP session becomes inactive when a Mobile Security or Device Control Policy is applied on iOS devices
Explanation:
A Mobile Security Policy or a Mobile Device Control Policy, with modifications to the Safari browser settings, is assigned to an iOS Device. When a device refresh is initiated in the End User Portal (EUP) on a Safari browser, as soon as the policies are effective on the device, the EUP session is logged out.
Action:
None. Log in to the EUP session again.
Mobile Security policies might not apply automatically on a few Android devices
Explanation:
Mobile Security policies assigned to devices might not apply automatically on a few Android devices.
Action:
Initiate a Refresh action on these devices.
Windows mobile devices do not accept alphanumeric or complex characters even if they are enabled in the assigned Mobile Security policy
Explanation:
When a Mobile Security policy, which has alphanumeric or complex characters enabled as a part of the Password settings, is assigned to a Windows device, the device keeps prompting for Personal Identification Number (PIN) and does not accept alphanumeric or complex characters.
Action:
None. This is a Microsoft limitation.
Simple passwords are accepted by a few Android devices even if the setting is disabled in the assigned Mobile Security policy
Explanation:
When a Mobile Security policy, in which the simple password setting is disabled, is assigned to Android devices, a few of the Android devices might still accept a simple password.
Action:
None.
Max Grace Period and Max Inactivity Timeout restriction settings might display incorrect values on the device
Explanation:
The (max grace period) and values specified in the mobile security policy that is assigned to an iOS device, might display incorrect values when viewed on the device. However, this does not affect the behavior of the device lock feature as the values specified while defining the mobile security policy in ZENworks Control Center (ZCC) are applied.
Action:
None