4.3 Accessing Patch Management Reports

Reports are available to customers who install ZENworks Reporting Services (ZRS) inside ZENworks 2017. Login to the ZENworks Reporting console to view the reports. For information on how to deploy or upgrade the ZENworks Appliance, see the ZENworks Reporting Appliance Deployment and Administration Reference.

The following predefined reports are included for Patch Management:

  • Bundle Deployment Summary: Displays only the devices on which the patch bundle have been deployed. This report lists deployment name, patch name, assigned device name, and patch device status.

  • Critical Patch Status Report: Displays information on critical patches that are assigned to the devices. This report displays the total summary of the patch status and lists patched, not patched, not applicable, error, and total devices.

  • DAU Status: Displays a pie chart that shows how many days since the Discover Applicable Updates (DAU) task was run on agents in the management zone (those greater than 7 days and those from 1-3 days).

  • Device Patch Status by Vendor: Displays information on device patch status. This report lists agent name, vendor, patched, not patched, not applicable, released on, is patch enabled, and patch impact.

  • Device Status: Displays a date-time stamp by device name for the following status indicators: Last Contact Date, Last Full Refresh, Last Inventory Scan, and Last DAU.

  • Not-Patched Patches by Device: Displays a table for each device in the management zone that shows patches by the patch name, release date, impact, and vendor.

  • Overall Patch Percentage: Displays the total number of devices, Patched and Not Patched, with their respective percentages. The percentages are also reflected in a pie chart.

  • Patch Analysis: Displays information on patch assigned as mandatory baseline on a device. This report lists vendor, patch name, released date, criticality, applicable, patched, not patched, and % patched.

  • Patch Assessment Report: Displays information on all released patches and their impact. This report lists vendor, released patches, and patch impact.

  • Patch Bundle Deployment Status: Displays information on all released patch bundles and their status. This report lists administrator initiated remediation bundle, deployed patch bundle, event type, and event status.

  • Patch Deployment Summary: Displays information on all released patch bundles and their status. This report lists admin initiated remediation bundle, deployed patch bundle, event type, and event status.

  • Patch Detail Report: Displays detailed information on patches. This report lists patch name, patched status, total devices, and % patched.

  • Patch Percentage by Folder: Displays the number of devices patched and not patched in each folder with a percentage of those not patched.

  • Patch Release Report: Displays information on released patches. This report lists, patch device status, and device name.

  • Patch Tuesday Report: Displays information on Tuesday’s released patches. This report lists, patch name, patch status, and total devices.

  • Top 10 Not Patched Critical Patches: Displays information on the most critical patches that are not deployed. This report lists patch name and patch impact.

4.3.1 Generating Patch Audit Reports

While not recommended for long term use due to database usage, two audit reports, Device Patch Audit and Patch Audit Summary, will be generated for patch deployments when the Save patch status history option is turned on in the Dashboard and Trending configuration. For information on how to deploy or upgrade the ZENworks Appliance, see the ZENworks Reporting Appliance Deployment and Administration Reference.

To configure the setting:

  1. Go to Configuration > Patch Management > Dashboard and Trending link.

  2. In the Dashboard and Trending section, select the Save patch status history (Warning: This can cause large database usage) check box.

  3. Choose the number of days to store the data in the database in the drop-down menu.

  4. Click Apply at the bottom of the configuration page.