From ZENworks 2020 Update 2 onwards as an experimental support, you can record the remote management session. The recording is supported with Remote Control, Remote View, and Remote Diagnostics.
By default, the recorded sessions are saved in the following location:
The recordings are saved in the following format hostname mm_dd_yyyy hrs_mins_sec AM/PM
By default recording is disabled by the agent. To enable it, a Remote Management policy should be assigned.
To play the recorded sessions, perform the following steps:
Download the RFB player form from https://www.tightvnc.com/rfbplayer.php.
Run the following command:
java -jar <path_to_file>\RfbPlayer.jar URL file:<path_to_file>\session_recording_filename
where session_recording_path is the file that you want to play the recording. In this command, full path of Rfbplayer.jar should be provided.