2.0 System Requirements

ZENworks Reporting Appliance is a 64-bit (x86_64) virtual machine. The following sections provide the requirements for deploying ZENworks Reporting Appliance onto a virtual infrastructure:

ZENworks Reporting 7.8.x Appliance is compatible with the following ZENworks versions:

  • ZENworks 2017

  • ZENworks 2017 Update 1

  • ZENworks 2017 Update 2

  • ZENworks 2017 Update 3

  • ZENworks 2017 Update 4

  • ZENworks 2020

  • ZENworks 2020 Update 1

  • ZENworks 2020 Update 2

Cool solutions pertaining to the ZENworks Reporting Appliance domain published in the Micro Focus Cool Solutions may also be configured.

Table 2-1 ZENworks Reporting Appliance Requirements




  • VMware Workstation 6.5

  • VMware ESXi 6.x and 7.x

  • Microsoft Hyper-V Server Windows 2012, 2012 R2, 2016 and 2019

  • XEN on SLES 12 and the support packs

  • Citrix Hypervisor 8.x (formerly XenServer 6.5, 7.x)

Virtual Machine Configuration

Appliance requires the following minimum configuration that have been preconfigured by default:

  • RAM: 8 GB minimum

  • Disk Space: 60 GB minimum

  • CPU Cores: 2

    For optimum results we recommend at least a 2.5 GHz multi-core processor

ZENworks Reporting require two hard disks. One hard disk of size 60 GB is pre-configured with the Appliance that contains the operating system and the other hard disk of size minimum 15 GB should be added for the ZENworks data.

Depending on your requirement, you can increase the pre-configured disk space after deploying ZENworks Reporting Appliance.

User Source

ZENworks Reporting can be configured to use Microsoft Active Directory or Novell e-Directory user source.

User with LDAP credentials can log in to ZENworks Reporting. User management is not possible through the ZENworks Reporting server.

  • Supported Authoritative User Sources

    • Novell eDirectory 8.7.3 or 8.8

    • Microsoft Active Directory (as shipped with Windows 2000 SP4 or later)

  • LDAP user access: ZENworks Reporting requires user with minimum Read-only access to the LDAP directory

  • LDAP Authentication: Simple bind authenticates the user, and allows user to access the application.

    Simple bind is where an application provides a Distinguished Name (DN) and password for that DN. To use a simple bind, the client must supply the DN of an existing LDAP entry and a password that matches the user password attribute for that entry.

IP Address

The server must have a static IPv4 address or a permanently leased DHCP address.


The following ports are required for Primary Server communication:

  • Database ports of Microsoft SQL, Oracle, and Sybase

  • Reporting Server: 443

  • LDAP: 389 or 636

  • SMTP: 25 for email

  • NTP: 123 for time sync

  • SSH: 22

  • Appliance: 443

  • Appliance administration console: 9443


The following are the supported databases:

  • Microsoft SQL Server, 2012 SP3 and later, 2014 SP2 and later, and 2016, 2016 SP1, 2017 and 2019.

  • Oracle 12c ( and, 12c RAC, 18c R1, 19c, and 20c.

  • PostgreSQL 12.x as Embedded Database and PostgreSQL 11.x, 12.x, 13.x as External Database

For more information, see Database Requirements in the System Requirements.

Web Browser

The following are supported web browsers for the Appliance console:

  • Firefox version 58 and higher

  • Firefox ESR version 68

  • Edge Chromium

  • Chrome version 55 and higher

Supported Languages

These are the supported languages for the Appliance console:

  • English - en

  • French - fr

  • German - de

  • Italian - it

  • Japanese - ja

  • Portuguese (Brazilian)

  • Simplified Chinese - zh_CN

  • Traditional Chinese - zh_TW

  • Spanish - es