7.2 Adding an MDM Server

Adding an MDM Server indicates that an MDM role is assigned to one of the Primary Servers. One or more Primary Servers can be added as MDM Servers. The number of MDM Servers would depend on the scalability needs and configuration. Before adding an MDM Server ensure that the following prerequisites are met:

  • All MDM Servers must have inbound and outbound connectivity. Inbound connectivity means that an MDM Server must be able to receive requests from outside the organization's firewall (in this case the mobile devices). Outbound connectivity means that an MDM Server must successfully be able to make connections outside the organization's firewall. ZENworks will not verify this while adding an MDM Server or during any operation involving the MDM Server.

  • You also need to ensure that all Primary Servers in your zone have the ZENworks 2020 version or newer deployed on it.

The Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) can be configured only if an MDM role is assigned to one or more Primary Servers.

7.2.1 Procedure

  1. On the Getting Started with Mobile Management page, click Add MDM Server. Alternatively, from the left hand side navigation pane of ZCC, navigate to Configuration > Infrastructure Management > MDM Servers.

  2. Click Add.

  3. Select one or more Primary Servers that need to be configured with the MDM role and click OK.