2.2 Deploying and Configuring the ZENworks 2020 Appliance

You need to deploy the ZENworks 2020 Appliance to migrate the existing appliance and then configure the ZENworks 2020 Appliance with the ZENworks 2017data and network settings.

IMPORTANT:The ZENworks 2020 Appliance should be hosted on the same network as the ZENworks 2017appliance.

  1. To deploy the appliance,

    1. Download the ZENworks 2020 Appliance file from the Software Licensing and Downloads portal (SLD) or download the multi-part ZENworks Appliance ZIP files and create the open virtualization archive (OVA) file.

      Based on your hypervisor, download the relevant file:

      • VMware ESXi: Download the.ova file.

      • Microsoft Hyper-V: Download the.vhd or.vhdx file.

      • Xen Server on SLES 12: Download the xen.tar.gz file.

      • Citrix Hypervisor (formerly XenServer): Download the xva.tar.gz file.

        NOTE:On a Windows device, use the native support for tar to extract the xva.tar.gz file. To extract the file, on the command prompt, specify the following:

        tar -xjvf <xva.tar.gz file>
    2. Deploy the ZENworks Appliance to the hypervisor by downloading and extracting the file (.ova,.vhd,.vhdx,.xva or.raw).

    Do NOT power on the appliance at this time.

  2. Attach the migration hard disk (/vastorage) that was copied in Step 6 of Preparing the ZENworks 2017 Appliance for Migration, to the ZENworks 2020 Appliance.

  3. Power on the ZENworks 2020 Appliance and wait till credential screen appears.

  4. Specify the root and zenadmin passwords for the ZENworks 2020 Appliance.

    The Appliance Configuration utility automatically populates the identity and network details for the ZENworks 2020 Appliance from the ZENworks 2017 data and continues booting the appliance. When the process is complete, on the Appliance console the URL is displayed.

  5. If the ZENworks 2017Appliance was using an external content repository, then attach the corresponding disk to ZENworks 2020 Appliance.

    To configure the external disk, perform the following:

    1. After restarting the ZENworks 2020 Appliance, log into the appliance as root and stop the ZENworks services.

      If the appliance hosts the Embedded PostgreSQL, then PostgreSQL service (zenpostgresql) should be running. Run the following command to check the status of the PostgreSQL service:

      systemctl status zenpostgresql

  6. Take note of the URLs displayed in the console, then continue with the next task, Migrating ZENworks 2017 Data to ZENworks 2020 Appliance.