11.6 Manually Deploying the Agent on Windows

IMPORTANT:To support legacy Windows devices as mentioned below, weak cipher suites are used to communicate between Servers and Managed Devices and these ciphers might be added into the server configuration. To use strong ciphers, use a newer version of Windows in the zone.

Following are the legacy Windows devices:

  • Windows 7 SP1

  • Windows Embedded 7 SP1

  • Windows Server 2008 SP2

  • Windows Server 2008 R2

  • Windows 2008 R2 SP1

  • Windows 2012

  • Windows 2012 R2 Server

Rather than having a ZENworks Server deliver the ZENworks Agent to a device, you can manually download the ZENworks Agent deployment package from the server and install the agent.

  1. Make sure the device meets the necessary requirements. For details see Managed Device Requirements in the ZENworks 23.3 System Requirements.

  2. On the target device, open a Web browser to the following address:


    Replace server with the DNS name or IP address of a ZENworks Server and replace the port only if the ZENworks Server is not using the default port ( 443).

    The Web browser displays a list of deployment packages. For each architecture (32-bit and 64-bit), there are three types of packages:

    • Network: Contains the web-installer.exe and configuration file, which downloads the ZENworks Agent files from a ZENworks Server and installs the agent on the device.

    • Standalone: Contains the pre-agent, all the ZENworks Agent module files, and the Microsoft .NET 4.8 installables. The ZENworks Agent is installed to the device, but no registration or management occurs until the device connects to the network.

    • Web: The web-installer.exe will install the ZENworks Agent. The web installer does not include any zone specific information and is signed by Micro Focus to prevent the antivirus from blocking the install as potential malware.

      NOTE:The web installer automatically connects to the following URLs:

      • zenserver.<agent machine's domain name>

      • zenworks.<agent machine's domain name>

      • zen.<agent machine's domain name>

      For example, If an agent device is on the microfocus.com domain, the auto connect URLs wil be:

      • zenserver.microfocus.com

      • zenworks.microfocus.com

      • zen.microfocus.com

      If the above mentioned URLs are not available for the web installer to connect, then you will be prompted to enter the server details.

    Custom: The package name, Default Agent, refers to the predefined deployment packages. The custom deployment packages created through Deployment > Edit Deployment Package are shown with the name given during the creation of the package.

  3. Click the required deployment package you want to use, then save the package to the local drive of the device or run it from the ZENworks Server.

  4. If you downloaded the package, launch the package on the device.

    For information about the options you can use with the package, see Package Options for Windows, Linux, and Macintosh.

    IMPORTANT:If you choose to install a complete package, the installation of Windows Installer or .NET Framework might require a reboot after you launch the package. If you did not select a reboot option during agent deployment, a message is displayed showing various options on the reboot. Select one of the following options:

    • Do nothing. Auto-reboot will occur after 5 minutes.

    • Click Cancel. You will need to reboot later.

    • Click OK to reboot immediately.

    When the device reboots, the installation automatically resumes.

    If you selected the Manual and the Do not prompt for reboot option during the agent installation, and if .NET or Windows Installer requires a reboot, then you need to manually reboot the device to resume the agent installation.

  5. Upon completion of the installation, the device reboots automatically if you have already rebooted the device while installing Windows Installer or .NET Framework.

    When the device reboots, it is registered in the Management Zone and the ZENworks icon is placed in the notification area (system tray).

    In ZENworks Control Center, the device appears in the \Servers folder or \Workstation folder on the Devices page.