2.11 Email Notification

Email Notification page provides you the option to define the users who receive the notifications whenever new threats are detected by the Antimalware Server. You can use the Antimalware Email Notification option to configure the e-mail notifications whenever new threats are detected. You can decide which e-mail address is used to send notifications and you can also specify the recipients. The email notification is generated by the Antimalware Server during its scheduled maintenance period.

To configure the Email Notification, you need to:

  • Configure an SMTP Server

  • Configure the Primary Server that will connect to the SMTP Server

To configure the Primary Server:

  1. Go to Configuration > Event and Messaging > Notification Servers

  2. Click the Primary Server browse icon and then select a Primary Server that sends patch management and antimalware related E-mail notifications. This is an optional field.

    If you do not configure a Primary Server, then by default the notifications will be sent from the server on which patch or antimalware server is running.

To configure Antimalware Notification:

  1. Select Configuration in the ZENworks navigation menu and go to Configuration > Security > Email Notification > Antimalware Email Notification.

  2. Type the desired email addresses in the From, To, and CC fields.

  3. Click Apply to save changes.

  4. Click the Notification Servers link in the Email Notification panel to go to that configuration and configure the SMTP Server and the Primary Server connection to it.

More information about the Notification Servers configuration is found in the Help on that page.

NOTE:

  • By default, the schedule to retrieve any newly detected malware and send email is 10 minutes and runs only on the Antimalware Server. To change the default value, update the am.db.poll.batch.job.schedule property in the application.properties file on the Antimalware Server.For example, to change the default schedule setting from 10 minutes to 30 minutes, modify the property as: am.db.poll.batch.job.schedule=0 */30 * ? * *

  • The default email size is 25 MB. To change the default email size, update the am.email.size property in the application.properties file on the Antimalware Server. For example, to change the default email size from 25 MB to 50 MB, modify the property as: am.email.size=50

Location of the application.properties file:

  • Linux Server: /etc/opt/microfocus/zenworks/antimalware/application.properties

  • Windows Server: %ZENSERVER_HOME%\services\conf\antimalware\application.properties