To install the ZENworks agent on newly released versions of operating systems that are supported after the ZENworks release, you need to externalize the OS targets. This document provides information on:
As a part of externalizing OS targets, you need to create a custom_ostargets.xml file with details of the latest platform version (supported after the ZENworks release) on which you want to install the ZENworks agent. You then need to run the configure action to ensure that the content of the custom_ostargets.xml file is updated in the Primary Server database.
NOTE:ZENworks only recognizes and uses the custom ostargets that are listed in the custom_ostargets.xml file.
From 2020 Update 3 onwards, the custom OS targets will be replicated to other Primary Servers in the zone, automatically, within a few minutes [depending on the availability of loader on the other servers.]
Ensure that you have all the required custom OS platforms in the same XML file. If you remove any platforms from this XML file and run the configure action, then those platforms will be removed from the database and other Primary Servers.
When ZENworks natively supports a platform, that platform can be removed from the custom_ostargets.
Even if a new Primary Server is added to the existing 20u3 zone much later, the custom_ostargets.xml file will be replicated to the new primary server.
To generalize, when the loader executes the designated handler for updating custom targets on existing or new Primary Server in the zone, the following tasks will be performed:
The new custom_ostargets.xml file will be created if not present on the Primary Server and the custom targets data will be replicated from the database to the xml file.
The windowsVersionMapping.properties file is installed on each server by default and only its content gets updated.
This section provides information on:
NOTE:Ensure that you perform the above sections in the specified order to avoid any issues.
Create a new custom_ostargets.xml file on the ZENworks Primary Server in the following location:
Windows Servers: %ZENSERVER_HOME%\conf\
Linux Servers: /etc/opt/microfocus/zenworks/
NOTE:For information on the content that needs to be included in the custom_ostargets.xml file, see Sample custom_ostargets.xml Files.
The content within the ostargets.xml file should be in the following format:
<ostargets>
<ostarget>
OS information for OS 1
</ostarget>
<ostarget>
OS information for OS 2
</ostarget>
<ostarget>
OS information for OS x...
</ostarget>
</ostargets>
NOTE:For the OS-specific information of supported platforms, which needs to be included in the ostargets.xml file, see Sample custom_ostargets.xml Files.
To create the ostargets.xml file for Windows 20H2 64-bit Professional and Windows 20H2 64-bit Enterprise edition operating systems, the file should contain the following content:
<ostargets>
<ostarget>
<name>windows10-2009-pro-gen-x64</name>
<product_name>Windows 10 Professional x64 Version 20H2</product_name>
<platform>Windows</platform>
<version>10.0.2009</version>
<arch>x86_64</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19042</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 2009 64 Professional (Build 19042)" />]]></detect>
</ostarget>
<ostarget>
<name>windows10-2009-ent-gen-x64</name>
<product_name>Windows 10 Enterprise x64 Version 20H2</product_name>
<platform>Windows</platform>
<version>10.0.2009</version>
<arch>x86_64</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19042</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 2009 64 Enterprise (Build 19042)" />]]></detect>
</ostarget>
</ostargets>
This following entry is applicable only for Windows 10 21H1 or later or Windows 11 21H2 or later
Modify /etc/opt/microfocus/zenworks/windowsVersionMapping.properties by adding the following entry as per the Windows Operating System mentioned below:
Windows 10 21H2 / Windows 11 21H2
21H2=2109
Modify %ZENSERVER_HOME%\conf\windowsVersionMapping.properties by adding the following entry as per the Windows Operating System mentioned below:
Windows 10 21H2 / Windows 11 21H2
21H2=2109
NOTE:
Ensure that you do not delete any of the existing entries in the file.
Bundles with system requirements might fails if mapping entry is not added in the properties file. The Antimalware enforcement policy also might fail as the Antimalware bundles has system requirements set for Windows versions. Hence, mapping entry must be added to windowsVersionMapping.properties file.
At the command prompt on the ZENworks Windows Server or a Linux console, run the following command:
microfocus-zenworks-configure -c ZoneConfigUpdateConfigureAction
microfocus-zenworks-configure -c SettingsConfigureAction
As part of this configure action, a queue action is created for each Primary Server in the zone to update the contents of the ostargets.xml file with that of the custom_ostargets.xml file, which will be used by the agents during registration.
After running the configure action, the new custom targets mentioned in the custom_ostargets.xml file will be updated in the database.
NOTE:
If you have more than one Primary Server in the zone, you can create the custom_ostargets.xml file and run
microfocus-zenworks-configure -c ZoneConfigUpdateConfigureAction microfocus-zenworks-configure -c SettingsConfigureAction
from any of the Primary Servers. If the custom_ostargets.xml file has OS information that is already supported by ZENworks, it will not be added. The name and service pack combination will be used to determine whether the platform is unique or not. In case the custom_ostargets.xml includes platforms that are already supported by ZENworks, they will be displayed on the screen when the configure action runs.
Ensure that you have all the required custom OS platforms in the same XML file. If you remove any platforms from this XML file and run the configure action, then those platforms will be removed from the database and other Primary Servers.
When ZENworks natively supports a platform, that platform can be removed from the custom_ostargets. xml file.
This following steps need to be performed only when you update the windowsVersionMapping.properties file with new entry as specified in the Adding an entry in the windowsVersionMapping.properties on Primary servers section.
Restarting the Loader Service on all Primary Servers
Perform the following steps to restart the loader server on Linux Primary Servers:
On SLE12 and SLES 15 servers, stop the services using systemctl stop <service> command
systemctl stop microfocus-zenloader.service
systemctl start microfocus-zenloader.service
For all other Linux Primary Servers (other than SLE12 and SLE15):
/etc/init.d/microfocus-zenloader stop
/etc/init.d/microfocus-zenloader start
On Windows Primary Server, perform the following steps:
Click Start, click Run, and then type services.msc.
Restart the Micro Focus ZENworks Loader service on the server.
To clean up and delete custom added OS target entries you need to run the following configure action on the ZENworks Servers:
microfocus-zenworks-configure -c SettingsConfigureAction -Dtype=CustomOSTarget -Dremove
To display the custom added OS target entries you need to run the following configure action on the ZENworks Servers:
microfocus-zenworks-configure -c SettingsConfigureAction -Dtype=CustomOSTarget -Ddisplay
To view the help, run the following configure action:
microfocus-zenworks-configure -c SettingsConfigureAction -Dtype=CustomOSTarget --help
This document includes examples of the custom_ostargets.xml files for the following platforms:
Using the following custom_ostargets.xml file you can install the ZENworks agent on the following platforms:
For Windows 10 21H2, the following content should be added in the custom_ostargets.xml file. You can use the following examples to include specific versions of the Windows 10 21H2 platform:
<ostargets>
<ostarget>
<name>windows10-21H2-pro-gen-x64</name>
<product_name>Windows 10 Professional x64 Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>x86_64</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 64 Professional (Build 19044)" />]]></detect>
</ostarget>
</ostargets>
<ostargets>
<ostarget>
<name>windows10-21H2-pro-gen-x86</name>
<product_name>Windows 10 Professional Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>i386</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 Professional (Build 19044)" />]]></detect>
</ostarget>
</ostargets>
<ostargets>
<ostarget>
<name>windows10-21H2-ent-gen-x64</name>
<product_name>Windows 10 Enterprise x64 Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>x86_64</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 64 Enterprise (Build 19044)" />]]></detect>
</ostarget>
</ostargets>
<ostargets>
<ostarget>
<name>windows10-21H2-ent-gen-x86</name>
<product_name>Windows 10 Enterprise Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>i386</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 Enterprise (Build 19044)" />]]></detect>
</ostarget>
</ostargets>
<ostargets>
<ostarget>
<name>windows10-21H2-edu-gen-x64</name>
<product_name>Windows 10 Education x64 Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>x86_64</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 64 Education (Build 19044)" />]]></detect>
</ostarget>
</ostargets>
<ostargets>
<ostarget>
<name>windows10-21H2-edu-gen-x86</name>
<product_name>Windows 10 Education Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>i386</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 Education (Build 19044)" />]]></detect>
</ostarget>
</ostargets>
<ostarget>
<name>windows10-21H2-Ent-LTSC-x86</name>
<product_name>Windows 10 Enterprise LTSC Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>i386</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 Enterprise LTSC (Build 19044)" />]]></detect>
</ostarget>
<ostarget>
<name>windows10-21H2-Ent-LTSC-x64</name>
<product_name>Windows 10 Enterprise LTSC x64 Version 21H2</product_name>
<platform>Windows</platform>
<version>10.0.2109</version>
<arch>x86_64</arch>
<vendor>Microsoft</vendor>
<support_pack>0</support_pack>
<build_number>19044</build_number>
<pkgmgr>msi</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<OSVersion substring="Windows 10 21H2 64 Enterprise LTSC (Build 19044)" />]]></detect>
</ostarget>
Using the following custom_ostargets.xml file you can install the ZENworks agent on the following platforms:
<ostargets>
<ostarget>
<name>osl-42-x86_64</name>
<product_name>openSUSE Leap 42</product_name>
<version>42</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<pkgmgr>rpm</pkgmgr>
<primary_role>Workstation</primary_role>
<detect>
<file source="/etc/os-release" substring="opensuse:leap:42.3" />
</detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
<ostargets>
<ostarget>
<name>osl-15-x86_64</name>
<product_name>openSUSE Leap 15</product_name>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<pkgmgr>rpm</pkgmgr>
<primary_role>Workstation</primary_role>
<detect>
<file source="/etc/os-release" substring="opensuse:leap:15" />
</detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
IMPORTANT:
Ensure that you have installed the libicu60_2 package. If the package is not installed, then run the zypper install libicu60_2 command to install the package.
Ensure that you create a symbolic link "libhd.so.15" in /usr/lib64 using the following command. If the device does not have the /usr/lib64/libhd.so.21.70 library, use the library that is available on the device. ln -s /usr/lib64/libhd.so.21.70 /usr/lib64/libhd.so.15
<ostargets>
<ostarget>
<name>osl-15-x86_64</name>
<product_name>openSUSE Leap 15</product_name>
<platform>Linux</platform>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<support_pack>2</support_pack>
<pkgmgr>rpm</pkgmgr>
<primary_role>Workstation</primary_role>
<detect>
<![CDATA[<file source="/etc/os-release" substring="opensuse:leap:15.2"/>]]>
</detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
IMPORTANT:
Ensure that you have installed the libicu60_2 package. If the package is not installed, then run the zypper install libicu60_2 command to install the package.
Ensure that you create a symbolic link "libhd.so.15" in /usr/lib64 using the following command. If the device does not have the /usr/lib64/libhd.so.21.72 library, use the library that is available on the device. ln -s /usr/lib64/libhd.so.21.72 /usr/lib64/libhd.so.15
<ostargets>
<ostarget>
<name>osl-15-x86_64</name>
<product_name>openSUSE Leap 15</product_name>
<platform>Linux</platform>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<support_pack>3</support_pack>
<pkgmgr>rpm</pkgmgr>
<primary_role>Workstation</primary_role>
<detect>
<![CDATA[<file source="/etc/os-release" substring="opensuse:leap:15.3"/>]]>
</detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
IMPORTANT:
Ensure that you have installed the libicu60_2 package. If the package is not installed, then run the zypper install libicu60_2 command to install the package.
Ensure that you create a symbolic link "libhd.so.15" in /usr/lib64 using the following command. If the device does not have the /usr/lib64/libhd.so.21.71 library, use the library that is available on the device. ln -s /usr/lib64/libhd.so.21.71 /usr/lib64/libhd.so.15
<ostargets>
<ostarget>
<name>sles-15-x86_64</name>
<product_name>SUSE Linux Enterprise Server 15</product_name>
<platform>Linux</platform>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<support_pack>2</support_pack>
<pkgmgr>rpm</pkgmgr>
<primary_role>Server</primary_role>
<detect>
<![CDATA[<file source="/etc/os-release" substring="SUSE LINUX Enterprise Server 15"/>]]>
</detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
IMPORTANT:
Ensure that you have installed the libicu60_2 package. If the package is not installed, then run the zypper install libicu60_2 command to install the package.
Ensure that you create a symbolic link "libhd.so.15" in /usr/lib64 using the following command. If the device does not have the /usr/lib64/libhd.so.21.71 library, use the library that is available on the device. ln -s /usr/lib64/libhd.so.21.71 /usr/lib64/libhd.so.15
<ostargets>
<ostarget>
<name>sles-15-x86_64</name>
<product_name>SUSE Linux Enterprise Server 15</product_name>
<platform>Linux</platform>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<support_pack>3</support_pack>
<pkgmgr>rpm</pkgmgr>
<primary_role>Server</primary_role>
<detect><![CDATA[<file source="/etc/os-release" substring="SUSE LINUX Enterprise Server 15" />]]></detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
<ostargets>
<ostarget>
<name>sles_sap-15-x86_64</name>
<product_name>SUSE Linux Enterprise Server For SAP Applications 15</product_name>
<platform>Linux</platform>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<support_pack>3</support_pack>
<pkgmgr>rpm</pkgmgr>
<primary_role>Server</primary_role>
<detect><![CDATA[<file source="/etc/products.d/baseproduct" substring="SLES_SAP:15" />]]></detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
<ostargets>
<ostarget>
<name>sled-15-x86_64</name>
<product_name>SUSE Linux Enterprise Desktop 15</product_name>
<platform>Linux</platform>
<version>15</version>
<arch>x86_64</arch>
<vendor>SUSE</vendor>
<support_pack>3</support_pack>
<pkgmgr>rpm</pkgmgr>
<primary_role>Workstation</primary_role>
<detect><![CDATA[<file source="/etc/os-release" substring="SUSE LINUX Enterprise Desktop 15" />]]></detect>
</ostarget>
</ostargets>
NOTE:To include the OS information of multiple platforms in the ostargets.xml file, refer to ostargets.xml Content Format for information on the content structure within the XML file.
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