12.0 Unenrolling Mac MDM Devices using Quick Task

You can initiate the Unenroll quick task to unenroll devices from ZENworks that you no longer want to manage.

To unenroll Mac MDM devices, perform the following steps:

  1. In ZCC, click Devices > Workstations.

  2. Select the required Mac MDM enrolled devices, and then click Quick Task.

  3. Select the Unenroll MDM Device Now option.

  4. In the Quick Start Status window, select Start.

    The device will be unenrolled after the Quick Task status changes to Done.

Based on the enrollment modes, the following actions are performed if unenroll is selected:

Table 12-1

Enrollment Mode

Unenroll

Mac MDM

Remove the MDM Profile and the device is deleted from the zone

Mac MDM+ZENAgent

Remove the MDM Profile and the MDM data is deleted from the ZENworks system

ZENAgent

No action performed

NOTE:Unenrolling of Mac MDM devices via dashlets is not supported.