7.0 Disaster Preparedness and Recovery

This section explains how you can protect ZENworks Service Desk data and be prepared if an organizational risk assessment identifies a need for a recovery mechanism. Backing up a database provides a snapshot of the database, where the data is in a consistent state. If you are facing any issues with the product or the database, then the database can be recovered.

For best results, ensure that backup copies are made on a consistent, regular basis to minimize the amount of data loss between backups.