This chapter contains information about migrating your ZENworks Service Desk Appliance to version 23.3.
ZENworks Service Desk can be migrated to version 23.3 from version 8.3.x. If you want to migrate from versions older than ZSD 8.3.x, then you need to upgrade to ZSD 8.3.x and then to ZSD 23.3.
NOTE:ZENworks Service Desk 23.4 is an incremental update from ZENworks Service Desk 23.3. Upgrading ZENworks Service Desk from ZENworks Service Desk 8.3.x using Online Product Upgrade will automatically upgrade to ZENworks Service Desk 23.4.
Refer to the following section to migrate to ZENworks Service Desk 23.3: