System reports are a real time summary of the system status and environment.
Report information includes:
Statistics including a summary of key system metrics regarding the current session, the hosting environment and memory usage
Overall application and database statistics
Tasks lists all background system jobs including Indexing, which allows the Supervisor to view that the system is indexing correctly without sticking
Information about the Java Virtual Machine running on the server.
To increase the Java Heap space, see the Configuring the Maximum Heap Memory Size for ZENworks Service Desk section in the Admin Guide.