1.59 List View Options: Configuration Tab

The List View displays the default columns, if required, click and add or remove the columns.

Ensure that a minimum of 2 and maximum 15 columns can be selected.

NOTE:If you are adding or removing any columns, then the header filter will be cleared.

The options within the Configuration Tab are outlined in the following table.

	Description
# Users	Displays the number of Users assigned to the Item.
% SLA Uptime	Displays the percentage uptime expectation of the SLA assigned to the Item.
% Uptime	Shows the actual uptime of the Item, based on the time the Item is associated with Active Lifecycle States.
Avg Repair Time	Entries displayed here are automatically calculated based on the average length of time an Item is offline.
Avg Time to Fail	Figures displayed here are automatically calculated based on the average time between an Item being offline.
Change Team	Shows the Change Team assigned to the Item.
Child R'Ships	Displays the number of Child Relationships associated with the Item.
Contract	Displays the Contract Number associated with the Item.
Contract End Date	Displays the date a Service Contract period ended.
Contract Expiry	Shows the date that a Service Contract is due to expire.
Cost	Displays the value entered in the Costs field.
Criticality	States the Criticality of the Item as defined in the CMDB.
Current Month Costs	Uses the Charges figure within the Service Item Costs tab, multiplied by the number of Users and days of month passed, to calculate the month to date cost figure.
Current Month Revenue	Uses the Revenues figure within the Service Item Costs tab, multiplied by the number of Users and days of month passed, to calculate the month to date revenue figure.
Customers	Lists Customers assigned to the Item.
Deleted Date	Shows the date the Item was deleted from the CMDB.
Depreciated Value	Displays the figure entered in the Depreciated Value.
Identifier	Shows the Identifier field information of the Item assigned to the request.
Incident Team	Shows the Incident Team assigned to the Item.
Item Category	Shows the Category associated with the Item.
Item No.	Displays the identifying number for the Item.
Item Type	Shows the Item Type associated with the Item.
Manufacturer	Displays the Manufacturer name.
Open Requests	Shows the number of requests assigned an Active Status, associated with the Item.
Org. Units	Lists the Org. Units associated to the Item.
Parent R'Ships	Displays the number of Parent Relationships associated with the Item.
Previous Month Costs	A reference figure for an average monthly cost, based on the previous months costs for the Service Item.
Previous Month Revenue	A reference figure for an average monthly revenues, based on the previous months revenue for the Service Item.
Problem Team	Shows the Problem Team assigned to the Item.
Purchased	Displays the date entered in the Purchased field.
Request Team	Shows the Service Request Team assigned to the Item.
Room	Displays the Room associated with the Item.
Service Components	For Service Items, the Item Number and Type is displayed for other Service Items related as Children for this Item.
Service Level	Shows the Service Level Agreement assigned to the Item.
Status	Displays the stage of the Item Lifecycle that the Item is assigned.