Time

  1. On the Service Desk Appliance home page, in the Appliance Configuration section, click Time.

  2. Change the required time configuration options:

    • NTP Server: Specify the NTP server that you want to use for time synchronization. Multiple servers can be specified by providing spaces.

    • Region: Select the region where Service Desk Appliance is located.

    • Time Zone: Select the time zone on which Service Desk Appliance is located.

    • Hardware Clock Set to UTC

  3. Click OK.