Assigning Processes to Users Imported to ZENworks Service Desk

After you have imported the ZENworks users to ZENworks Service Desk, you must assign the appropriate user processes to the users:

  1. Log in to the ZENworks Service Desk user interface.

    For more information on logging in to ZENworks Service Desk, see Logging in to the ZENworks Service Desk User Interface.

  2. Click User .

  3. In the Users page, click the user name for whom you want to assign the processes.

  4. Select the processes you want to assign to the user and then click Save.